Type: Power Washing
Lead Grade: C
Name: Gero (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
“At Phone Staffer, we specialize in outbound marketing strategies to help home service companies get more leads, and cold calling is one of our most effective tactics. Recently, we contacted a homeowner in Charlotte, North Carolina, who expressed interest in getting an estimate for power washing the exterior neighborhood wall managed by their association. After discussing availability, an appointment was scheduled to provide a detailed quote. This exchange highlights how cold calling for leads can help home service companies connect with potential customers and grow their business. Below is the redacted information from the call to ensure privacy.”
Ai Transcript:
**Phone Staffer Caller:** Hello, good afternoon. Is this Gero?
**Lead:** Speaking.
**Phone Staffer Caller:** Hi there, Gero, Chesha here with (redacted), and I’m calling because we will be working in (redacted) next week. So I’m just wondering if we can drop by to give you a free quote for power washing the exterior of your house.
**Lead:** No. But you can give me a price on power washing. Is the installation of power washing the wall in front of the neighborhood?
**Phone Staffer Caller:** The front? Of the wall that’s around the neighborhood?
**Lead:** Oh yeah, sure, we can definitely do that. It’s about, I don’t know, 1,650 feet long, so 8 feet high.
**Phone Staffer Caller:** It’s… I’m sorry, that’s the front part of…?
**Lead:** The house, the wall that is around, in front of the neighborhood.
**Phone Staffer Caller:** Mmm, I see. Alright, yes. Our estimator can definitely check that one. So when will you be available?
**Lead:** Well, I don’t know what time you’re coming, and I don’t know tomorrow. I have all the other things to do, so, you know, you can look at the wall yourselves. I’m in charge of the neighborhood association at the moment, and I would like a price if you want to give me a price for doing the wall just on the street side—not, of course, on the inside where the houses are, but on the street side of the wall. The brick wall, eight feet high, by about 1,600 feet long.
**Phone Staffer Caller:** Oh, okay. Alright, let me take note of that one, and then I’ll have our estimator drop by and give you a ballpark for that. But if he drops by and I’m not here, he can leave it in writing.
**Lead:** What does the sign say to be here, depending on what he does by?
**Phone Staffer Caller:** Oh, I totally understand that, but we still need to make sure that there is someone that can assist our estimators.
**Lead:** Unless you give me a time frame, I don’t know if I’m going to be here. So it’s no use saying you’re coming tomorrow. I’m not sitting around for eight hours to wait for you.
**Phone Staffer Caller:** Exactly. Yes, I’m so sorry. So what I’m trying to refer here is, tomorrow we’re ready, for this week we’re ready to book. So can we drop by next week, Monday? Are you available Monday between 5 to 7 p.m.?
**Lead:** Monday, 5 to 7 p.m…?
**Phone Staffer Caller:** Yes, between that time.
**Lead:** Yeah. You can do it.
**Phone Staffer Caller:** OK. Sure, we can do that. And again, let me take note of that one—that this is for the front, front part.
**Lead:** On the back side.
**Phone Staffer Caller:** Of the house?
**Lead:** Not the house. The wall around the neighborhood.
**Phone Staffer Caller:** OK, got you—wall around the neighborhood.
**Lead:** Paula. And I’m at… I’m at (redacted) if you want to find me. Unless you know my address, you don’t know where to find me.
**Phone Staffer Caller:** OK, I got your address. I just wanted to confirm: Gero, (redacted), Charlotte, North Carolina, (redacted).
**Lead:** Where did you get this from?
**Phone Staffer Caller:** We got this on public records, from the yellow pages.
**Lead:** OK, so you come.