Type: Power Washing
Lead Grade: C
Name: Marque (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them secure more appointments and grow their business. In this transcript, our team contacted a property manager in Massachusetts to schedule a consultation for power washing services. The manager expressed interest in having the breezeways cleaned and booked an appointment for an on-site evaluation. This call demonstrates how cold calling for leads can be a powerful tool to generate more business for home service providers. Below is the redacted call information to protect privacy.
Ai Transcript:
**Phone Staffer Caller:**
Thank you for calling (redacted). If you are interested in leasing, please press ONE. If you are a current resident, please press TWO. NOT A VALID CHOICE. If you are interested in leasing, please press ONE. If you are a current resident, please press TWO.
To receive a message with a tour scheduling link, please press ONE. To text with a live agent, please press TWO. To speak with a member of our community office, please press THREE.
Please hold for the next available agent. This call may be recorded for quality and training purposes.
Thank you for calling (redacted).
**Lead:**
Thank you for calling (redacted).
**Phone Staffer Caller:**
As much as I’m just trying to say, maybe, if you know the best person I could speak to—he says power washing, or why not? Uh, me to speak to me.
**Lead:**
Oh, okay, thank you so much. Well, the thing is, we are going to be in the area in April, the 9th onwards, and pretty much, we’re gonna be doing some work in there. We cannot just have like a vacant time, so maybe you could be available approximately just 10 to 15 minutes, approximately, for any of those days that we could, you know, stop by. And yeah, we would love to offer you guys a proposal.
**Phone Staffer Caller:**
Ok, yeah, so you said April 9th. Let me see.
**Lead:**
Yes, April 9—oh, April 9 is also a good day because we’re gonna be there from April 9 up until the next few weeks. But April 9 is a good day for you?
**Phone Staffer Caller:**
Then yeah, let me take that for you. Would it be best to do it in the morning or afternoon, or is there any preferred timeframe? You know, we also have to make sure that we don’t go during your busy time.
**Lead:**
Yeah, more so like around this time.
**Phone Staffer Caller:**
Let’s see. Like noontime?
**Lead:**
Take it around now?
**Phone Staffer Caller:**
Yes. Let me see. And while I’m checking on the time, would you mind me asking what would be the best email where I could send you confirmation about this?
**Lead:**
You could send it to (redacted).
**Phone Staffer Caller:**
Alright. (redacted). And would you mind me having your name so I can address you properly in my email?
**Lead:**
It’s Marque.
**Phone Staffer Caller:**
Marque. I really need help on that, to be honest. M-A-R-Q-U-E-F-E maybe?
**Lead:**
Nope. Nope. M-A-R-Q-U-E.
**Phone Staffer Caller:**
There you go. And the last name?
**Lead:**
Stone. S-T-O-N-E.
**Phone Staffer Caller:**
S-T-O-N-E. Thank you so much. And are you the property manager or assistant manager?
**Lead:**
Assistant manager.
**Phone Staffer Caller:**
Got it. Thank you. Alright. So April 9th—can we do between 9 to 11? Somewhere in that timeframe?
**Lead:**
Yeah, that’s fine. Well, preferably around this time.
**Phone Staffer Caller:**
Oh, sorry. I forgot about that. Let’s see. Between 11 to 1 then? Somewhere in there?
**Lead:**
Yes.
**Phone Staffer Caller:**
Yup. Got it. Thank you so much. So just to confirm, you