Type: Power Washing
Lead Grade: C
Name: Jesenia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we help home service companies get more leads through cold calling and outbound marketing. In this call, we connected with a property manager in Charlotte, North Carolina, to schedule a free estimate for power washing services. They expressed interest in having the property’s exterior and sidewalks cleaned as needed. This is a strong example of how outbound marketing for home service companies can generate high-quality leads. Below is the redacted call transcript to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Hello, this is Jennifer (redacted).
Lead: Hello, Jennifer, good morning. This is Kim, how are you?
Phone Staffer Caller: Hi, I am good. How are you today?
Lead: Oh, very good. I was just doing some coffee right now. I am actually half-mic’d up. I hope you did yours today, of course.
Phone Staffer Caller: Yes, how can I help you today?
Lead: I am calling from (redacted) Power Washing Service. If you know who could be the best person I can speak to about that?
Phone Staffer Caller: I’m a friend, sir, just one second.
Lead: Yes, thank you.
Phone Staffer Caller: Thank you for calling (redacted), this is Cam, how can I help you?
Lead: Good morning, how are you today?
Phone Staffer Caller: I’m doing very well.
Lead: Are you enjoying yourself?
Phone Staffer Caller: I’m doing very good. I was just doing some morning coffee. I hope you did yours today, of course.
Lead: So anyways, I really apologize, I kind of missed your name. I think I heard you say Stephanie?
Phone Staffer Caller: No, Yesenia.
Lead: Oh, Yesenia. Where did I get the Stephanie from? Thank you so much. I was told that you’re gonna be the right person to speak about this. So I’m calling from (redacted) services and we are going to be doing some work in (redacted) this coming April, somewhat like April 1st, 2nd week onwards. And yeah, we can have like some vacant time. I’m trying to see if we could possibly stop by to offer you a free quote. Any of those, it may be like 10 to 15 minutes.
Phone Staffer Caller: Thank you.
Lead: Do you have like a preferred day or time maybe I could look for it? We’re open whenever you have a chance.
Phone Staffer Caller: Yeah, we’re all with that, it’s perfect.
Lead: Can we do a Friday?
Phone Staffer Caller: Friday, we’re not here. We leave early. We’re here only until three.
Lead: Oh, OK. So no Friday or we do Friday morning?
Phone Staffer Caller: We do Friday morning.
Lead: Yeah? Oh, we can do Friday morning?
Phone Staffer Caller: Yes, I can do Friday morning. That’s April 11th, maybe between 9 to 11. Somewhere in those time frames.
Lead: 9 to 11 are perfectly fine?
Phone Staffer Caller: Yes, got it.
Lead: Thank you. And yes, just in case you would prefer, if something comes up, if you would allow me to, I’d also go ahead and take between 11 to 1 that day just as the backup schedule, but we sure would be there between 9 to 11.
Phone Staffer Caller: Thank you.
Lead: Did I spell your name right? Really apologize, I’m not very good at spelling.
Phone Staffer Caller: No, Yesenia.
Lead: I told you I’m not really good with names. Do you have an email that I could best send you confirmation about this?
Phone Staffer Caller: My name is (redacted).
Lead: Perfect, thank you so much. I do have your address here: (redacted), correct?
Phone Staffer Caller: Perfect, thank you so much.
Lead: I was just curious, when do you usually do the power washing?
Phone Staffer Caller: We do our own maintenance, but they are the ones who do power wash on the building, and they take care of