Type: Power Washing
Lead Grade: C
Name: Jewel (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cincinnati
Intro:
At Phone Staffer, we help home service companies get more leads through cold calling and outbound marketing strategies. In this call, we connected with a property manager in Cincinnati to introduce professional power washing services. While they didn’t have an immediate need, a meeting was scheduled to discuss future power washing options. This is a great example of how outbound marketing for home service companies can open doors for long-term business relationships. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Thanks for calling our community. After the call, we’d like to follow up with you by a text message so we can respond more quickly. If you agree to text, press one. If you do not agree to text, press two. This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.
Phone Staffer Caller: Hi there, Jules. This is Aruel, by the way, and I’m calling from (redacted). How are you today?
Lead: Fine, and yourself?
Phone Staffer Caller: Oh, I’m doing great. Thank you so much for asking. Well, anyway, are we speaking to the property manager?
Lead: Yes, sir.
Phone Staffer Caller: Perfect. Well, we’re looking to see when would be the best time that we can drop by your property for us to introduce the (redacted) service that we have.
Lead: It wouldn’t be this week as I leave tomorrow for a work conference and I won’t be back before Monday, so it’ll probably be later in the week next week.
Phone Staffer Caller: Okay. We actually have Wednesday through Friday available—that would be the 19th to the 21st. So what’s the best day?
Lead: Um, let me pull up my calendar for next week.
Phone Staffer Caller: Okay, no worries.
Lead: I can do Thursday at 10 o’clock.
Phone Staffer Caller: Okay, Thursday at 10. So we actually have 9 A.M. to 11 A.M. Will that work for you?
Lead: Oh, so it’s just like a window and you’ll show up at any time within that window?
Phone Staffer Caller: Uh, yeah, exactly.
Lead: Okay. Um, all right.
Phone Staffer Caller: Great.
Lead: All right, awesome. That will be Thursday, the 20th of March, okay?
Phone Staffer Caller: All right, sounds good.
Lead: All right, awesome.
Phone Staffer Caller: In case there will be a conflict, is it okay if we move it to the next day at the same time?
Lead: I will not be here that day. I’ll be out of my office.
Phone Staffer Caller: Oh, I see. Okay, how about Monday at the same time?
Lead: The following Monday should work.
Phone Staffer Caller: Okay, cool. It’ll be the 24th—the alternative time, right?
Lead: Okay.
Phone Staffer Caller: Perfect. For us to send you the confirmation, I will be needing some info. Please have your first and last name again.
Lead: Jewell Perry.
Phone Staffer Caller: I’m sorry, that was too quick.
Lead: Jewell Perry. Jewel, like jewelry, or J-E-W-E-L.
Phone Staffer Caller: Okay.
Lead: And then my last name is Perry. P as in people, E-R-R-Y.
Phone Staffer Caller: All right, awesome. And this is the (redacted) location to your apartment, right?
Lead: No… Oh, you said (redacted). Yes, sir.
Phone Staffer Caller: All right, awesome. And is this the best phone number that we can contact you at—(redacted)?
Lead: Yes, sir.
Phone Staffer Caller: All right, awesome. And I just wanted to make sure if this is still your address—that is (redacted).
Lead: Yes.
Phone Staffer Caller: Great, perfect. Also, I would like to know which area of your property needs to be power washed or which area of your property you usually do power washing.
Lead: Currently