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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Rochelle (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cincinnati

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies, helping businesses generate more leads through cold calling. In this call, we reached out to a property manager in Cincinnati to schedule a free estimate for power washing. The client was interested in cleaning the siding and sidewalks and confirmed an appointment with our project manager for a walk-through. This is a great example of how cold calling for leads can help grow a home service company. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

“`
**Phone Staffer Caller:** I’m calling from (redacted), my project manager. Thank you so much. And this is a good callback number just in case, the one I called on.

ID number (redacted).

And this is for the property address (redacted) in Cincinnati.

Look for the email address to send a confirmation. And that’s (redacted).

All right. So, that’s (redacted).

Yes.

And then the last one is (redacted).

Oh. Ha ha ha.

**Lead:** All right, so that’s your last name, right, (redacted)?

**Phone Staffer Caller:** Yes.

**Lead:** Okay, sorry.

**Phone Staffer Caller:** All right, great, thank you.

And Mena, when was the last time you did power washing on the property?

**Lead:** Uh, not quite sure.

**Phone Staffer Caller:** But, like, how often do you do it there? Once a year? Quarterly?

**Lead:** Um, I haven’t had it done in, it hasn’t been done in the past 3 years. I know for sure.

**Phone Staffer Caller:** Oh, okay, okay.

And have you noticed, like, which area needs to be cleaned? Breezeways? Sidewalks?

**Lead:** I don’t know. I did use power. How to share this. No, we just did doors.

**Phone Staffer Caller:** Um, the siding?

**Lead:** Siding. Sidewalk.

**Phone Staffer Caller:** Perfect. Alright.

Okay, wonderful. But anyways, our project manager can definitely check and, you know, see what needs to be cleaned or whatnot, but he will give you a free estimate.

Will you be the one to assist our project manager for the walk-through, just 10 to 15 minutes or even less?

**Lead:** That will be me.

**Phone Staffer Caller:** Okay, wonderful. Thank you.

So yeah, see you next week then, Tuesday between 11 to 1.

Just in case you’re not available and you’re busy, we can always do it the next day, right? Same time?

**Lead:** Yes.

**Phone Staffer Caller:** Alright. Okay, perfect.

Thank you so much, Rochelle. We really appreciate your time. You have a great day. Okay?

Hey, sorry, you’re the property manager, right?

**Lead:** Yes.

**Phone Staffer Caller:** Okay, wonderful. Thank you.

You have a great day, Rochelle.

**Lead:** You too.

**Phone Staffer Caller:** Okay, bye bye.

**Lead:** Bye.
“`