Type: Power Washing
Lead Grade: C
Name: Alana (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cincinnati
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate high-quality leads through cold calling. In this call, we connected with a property manager in [City Name] who was interested in power washing services around a pool area. An appointment was scheduled for an on-site estimate, with potential additional services discussed. This interaction highlights how cold calling for leads can help home service companies book more jobs and grow their business. Below is the redacted transcript to protect privacy.
Ai Transcript:
Phone Staffer Caller:
Good afternoon, thank you for calling (redacted). This is Elena.
Lead:
Oh, I’m sorry. Hi there, Elena. This is Roell, by the way.
Phone Staffer Caller:
Hi.
Lead:
I’m sorry—yeah, Elena, you know what? This is Ewell, and I’m calling from (redacted) power washing. How are you today?
Phone Staffer Caller:
I’m doing good. How are you?
Lead:
Fantastic, I’m doing great, you know, I can’t complain. Well, you know what, Elena? I’m calling to see if we can drop by your property to introduce you to the power washing service that we have. When would be the best time for that?
Phone Staffer Caller:
Can you come today?
Lead:
Oh, I would like to apologize, but there is no available time slot for today. We can go ahead and do it tomorrow. Will you be available tomorrow?
Phone Staffer Caller:
Do you know what time tomorrow?
Lead:
We actually have 7 a.m. to 9 a.m. and 9 a.m. to 11 a.m. Not sure—what’s your preferred time, if you don’t mind me asking?
Phone Staffer Caller:
Is it something I would need to walk around with you for, or is it something we need to meet for? Could you explain it to me over the phone?
Lead:
Yeah, yeah, exactly. Because, you know, we will have our Project Manager come by your property, take approximately a 10 to 15-minute tour of the property, provide you with a quote, and, of course, see what else we can do for your cleaning, you know?
Phone Staffer Caller:
So, the main thing I would want power washed is around our pool. That’s the only thing I’m interested in getting a quote for.
Lead:
Um… it’s concrete?
Phone Staffer Caller:
Oh, okay, so around the pool, alright.
Lead:
Yes. And then, do you guys do sandblasting by chance?
Phone Staffer Caller:
Sandblasting… I’ll go ahead and try to reach out to our Project Manager to see if we do sandblasting. Which part of the property would you like to have sandblasted?
Lead:
The actual pool.
Phone Staffer Caller:
Oh, I see, so the actual side of the pool, right?
Lead:
Like, inside of the pool needs to be sandblasted, and then outside of the pool where the concrete is, we just need it power washed.
Phone Staffer Caller:
Okay, so inside the pool, you need sandblasting? Alright.
Lead:
Yep.
Phone Staffer Caller:
I’ll go ahead and try to reach out to my boss to see if that will be possible. But will you be available tomorrow for us to drop by?
Lead:
Yeah, I’ll be here 9 a.m. to 5 p.m. tomorrow.
Phone Staffer Caller:
Alright. How about 9 a.m. to 11 a.m.?
Lead:
I have a phone call at 10 a.m., so I can’t do that.
Phone Staffer Caller:
Okay. We have 11 a.m. to 1 p.m.?
Lead:
Uh, that should work.
Phone Staffer Caller:
Okay, so 11 a.m. to 1 p.m. And in case there is a conflict in the schedule, is there a way we can move it to Monday, the 17th?
Lead:
I mean, yeah, I’m always here.
Phone Staffer Caller:
Alright, so