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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Rob (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cincinnati

Intro:

At Phone Staffer, we help home service companies get more leads through targeted cold calling campaigns. In this call, we connected with a homeowner in Cincinnati who was interested in scheduling a power washing service for their walk path and siding. A visit was booked for an on-site estimate. This is a great example of how outbound marketing for home service companies can generate high-quality leads and new business opportunities. Below is the redacted call transcript for privacy protection.

Ai Transcript:

“`
Phone Staffer Caller: Good afternoon, this is Rawell. I’m calling from (redacted). How are you today?

Lead: I’m well.

Phone Staffer Caller: Great. So anyway, Rob, I’ll be getting some information from you, all right? Will you please provide the complete address for the property?

Lead: Yeah, it’s (redacted).

Phone Staffer Caller: Great, fantastic. And Rob, I believe your last name is (redacted), is that correct?

Lead: Yes.

Phone Staffer Caller: Awesome. Maybe you’re wondering where I got it—I pulled it from the website.

Lead: Oh yeah, not my most flattering photo.

Phone Staffer Caller: And you love motorcycles?

Lead: Oh yeah.

Phone Staffer Caller: I can see it in your photo.

Lead: Yeah, it’s my toy.

Phone Staffer Caller: Oh wow. Is it a Ducati?

Lead: No, Triumph.

Phone Staffer Caller: Right, Triumph. Wow! I’m wishing to get a big bike too, you know? Well, anyway, Rob, moving on—Is this the best phone number we can contact you at? (redacted)

Lead: Yes, absolutely.

Phone Staffer Caller: Awesome. And which area of your property do you normally power wash?

Lead: Oh jeez, just maintenance as needed really.

Phone Staffer Caller: Okay, no specific focus?

Lead: Not really.

Phone Staffer Caller: How about your driveway? Or walk path?

Lead: Walk path maybe, yeah.

Phone Staffer Caller: Do you have other areas you normally power wash?

Lead: Just as needed—sides perhaps.

Phone Staffer Caller: Siding as needed, okay. And how often?

Lead: Just as needed.

Phone Staffer Caller: Okay, awesome, awesome. Well, in case there’s a scheduling conflict, Rob, would you be okay with rescheduling to Thursday the 27th if needed?

Lead: Yes, we’d just need to touch base before then to make sure nothing’s happened in the meantime.

Phone Staffer Caller: Exactly, exactly. Would the same time, 9 a.m. to 11 a.m., work?

Lead: That should be okay.

Phone Staffer Caller: Okay. And will you be there personally to assist our project manager? It would take approximately 10 to 15 minutes just for a tour of the property.

Lead: Sure.

Phone Staffer Caller: Perfect, perfect. Thank you so much, Rob. So, the initial date will be Wednesday, the 26th of March 2025, from 9 a.m. to 11 a.m.

Lead: Okay.

Phone Staffer Caller: And what is the best email where we can send the confirmation?

Lead: (redacted)

Phone Staffer Caller: Is that correct?

Lead: That’s perfect.

Phone Staffer Caller: Awesome, awesome. So, we will head to your property on Wednesday to speak with you and see how we can help with exterior cleaning.

Lead: Sounds good.

Phone Staffer Caller: Rob, I appreciate your time and for setting up the appointment. You have a great day and enjoy the rest of it.

Lead: Thank you. You too.

Phone Staffer Caller: Bye-bye now.

Lead: Goodbye.
“`