Type: Power Washing
Lead Grade: C
Name: Cecelia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cypress
Intro:
At Phone Staffer, we help home service companies generate more leads through effective cold calling strategies. In this call, we spoke with a representative from a property management company in Cypress about their power washing needs. The conversation led to scheduling an in-person visit to discuss potential services for their parking lot and pool area. This is a prime example of how outbound marketing for home service companies can secure valuable business opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Good afternoon. Thank you for calling (redacted). This is Lilian. How can I assist you today?
Lead: Our manager, your name correctly. I am so sorry. This is Ella. How are you doing today?
Phone Staffer Caller: I’m good. How are you?
Lead: I’m doing good too. Thank you so much for asking.
Phone Staffer Caller: Sorry, um, did I hear your name right?
Lead: I’m sorry. Uh, I’m Ella. I’m just touching base today. Do we still have the property manager in our system to speak with today?
Phone Staffer Caller: Yes.
Lead: Oh, yeah, that’s good. Just wanted to touch base with you.
Phone Staffer Caller: Yes, perfect.
Lead: Hi. It’s such a pleasure speaking with you. We’re touching base because we work with the one who’s actually managing you.
We are from the power wash services, and we wanted to take a look at the property, probably within the week, to drop by and compare with any other vendors.
I’ve heard you guys just built in 2023. So, we might be thinking about doing power washing for 2025. We want to check in about that.
Phone Staffer Caller: Okay. I mean, you’re more than welcome to stop by anytime this week. It looks like we’re pretty open, so you’re more than welcome to come by.
Lead: That’s perfect. Yeah.
What about tomorrow in the morning? We’ll be there probably around one to two. Do you think that’s a good time?
Phone Staffer Caller: Yeah, that’s okay.
Lead: Perfect. Can I have your full name?
Phone Staffer Caller: Yes, it’s Cecilia.
Lead: I am so sorry, Cecilia. I think I called you Catalina a few times earlier. I’m so sorry.
Phone Staffer Caller: No, you’re fine.
Lead: Can I have your last name?
Phone Staffer Caller: (redacted).
Lead: Perfect. Thank you, Cecilia. So, you are the assistant, right?
Phone Staffer Caller: Yes, the assistant.
Lead: Got it. Cecilia, if you don’t mind me asking, what areas do you think need power washing?
Phone Staffer Caller: We normally do power washing in-house.
Lead: Oh, yeah, I actually heard about that. Since you guys are new, built in 2023, I was wondering which areas you usually power wash in-house?
Phone Staffer Caller: Usually, the parking lot and parking area.
Lead: Oh, yeah, I see that.
Phone Staffer Caller: Or the pool area.
Lead: Oh, yeah. I’ll take note of that.
How frequently do you guys do power washing, Cecilia?
Phone Staffer Caller: Only as needed.
Lead: Very understandable. Do you have the best email where we can send some info and get confirmation?
Phone Staffer Caller: Yeah, it’s going to be (redacted).
Lead: Perfect. Just confirming, it’s spelled (redacted), right?
Phone Staffer Caller: Correct.
Lead: Perfect. So, you will personally be the one to meet us tomorrow for 10 to 15 minutes and tour us around the parking lot?
Phone Staffer Caller: Oh, to do what again? I’m sorry?
Lead: Oh, just to show us the parking lot so we can compare with other vendors. We want to make sure we’re the best option when the need arises.
Phone Staffer Caller: The property manager will be here as well, so she’ll confirm if that’s something we’ll be needing.