Type: Power Washing
Lead Grade: C
Name: Angie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Dallas
Intro:
“At Phone Staffer, we help home service companies secure more business through effective outbound marketing. In this transcript, we reached out to an apartment complex in Dallas to schedule an on-site visit for a power washing service. A leasing professional assisted in booking an appointment for the property manager, allowing our client to present their services directly. This is a great example of how outbound marketing for home service companies can generate valuable leads. Below is the redacted information from the call to maintain privacy.”
Ai Transcript:
**Phone Staffer Caller:**
Thank you for calling (redacted). Please hold for the next available agent.
**Lead:**
Thank you for calling (redacted). This is Jessica. How can I help you?
**Phone Staffer Caller:**
Hi Jessica. I am—hello Jessica?
**Lead:**
Hi, can you hear me?
**Phone Staffer Caller:**
Yes. Hi ma’am, good morning. I’m a vendor for a power washing company. My manager would like to drop by your office. We were wondering if there’s an available property or office manager right now.
**Lead:**
Not at the moment, probably until maybe the afternoon.
**Phone Staffer Caller:**
Okay, I’ll just give you guys a call. But maybe you can help me—this will be really quick. The only thing we need is a time and a date when my manager could drop by. Do you think you or the manager would be available by Monday?
**Lead:**
Yes.
**Phone Staffer Caller:**
For sure?
**Lead:**
Yes.
**Phone Staffer Caller:**
Okay. I’ll check the calendar. He’s open between 10 a.m. to 3 p.m. What’s the best time that works for you guys?
**Lead:**
We open at 10 a.m., so if he wants to come at 10 a.m., that works.
**Phone Staffer Caller:**
Okay, I’ll make it an open time between 10 to 11 a.m., and that way he can call first before going there. Ma’am, what’s the email address I can send this to?
**Lead:**
(manager’s email) at (redacted).com.
**Phone Staffer Caller:**
Thank you so much. What’s the name of the manager?
**Lead:**
Angie.
**Phone Staffer Caller:**
Angie—her last name is?
**Lead:**
(redacted).
**Phone Staffer Caller:**
By any chance, are you the assistant manager?
**Lead:**
No, I’m a leasing agent.
**Phone Staffer Caller:**
A leasing professional, okay, gotcha. But you are authorized to agree and create this appointment on her behalf? There wouldn’t be a problem with him coming in, right?
**Lead:**
Yeah.
**Phone Staffer Caller:**
Okay, gotcha. So let me just confirm the information I have here—correct me if I’m wrong. The name of the business is (redacted). The best phone number for a callback ends in (redacted). The address we have here is (redacted), correct?
**Lead:**
Yes.
**Phone Staffer Caller:**
Okay, ma’am, I have two quick questions. I know you’re busy, but this will be really quick. Do you have any idea when the facility was last power washed?
**Lead:**
No, I’m not sure.
**Phone Staffer Caller:**
Okay, that’s fine. But since you’ve been there for a while, have you noticed any areas that are hard to clean or reach—maybe the exterior? Any ideas?
**Lead:**
I’m not sure.
**Phone Staffer Caller:**
Like parking areas, driveways?
**Lead:**
Yes—no, I’m not sure.
**Phone Staffer Caller:**
Okay, that’s fine. Again, it’s something my manager can check once he’s there. It will only take 10 to 15 minutes, so it won’t take much of your time. There’s no pressure or obligation—it’s just to provide a quick proposal, and if you guys agree, you can go from there.
Last question—will you be the same person who will personally assist my manager for that 10 to