Type: Power Washing
Lead Grade: C
Name: Mestor (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Dallas
Intro:
At Phone Staffer, we help home service companies get more leads through cold calling and outbound marketing. In this call, we reached out to a leasing agent in Dallas to schedule an appointment for a power washing estimate. The agent confirmed availability for the property manager to discuss cleaning the facility’s exterior surfaces. This is a great example of how outbound marketing for home service companies can generate valuable leads. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller:
Um, for a minute. Is there something I could help you with?
Lead:
Oh yes, ma’am, definitely. I’m a vendor for a power washing company. My manager would like to stop by your office tomorrow. All we want to know is the best time he could stop by. He only needs about 10 to 15 minutes. What’s the best time you think?
Phone Staffer Caller:
Maybe around 9:30 to 10 to speak to the property manager.
Lead:
The manager that I have is open from 10 o’clock onwards, so I’ll put this in his calendar. By the way, his name is Holyo. Let me just—can I have the email address so I can send it prior?
Phone Staffer Caller:
Yes, most definitely. (redacted)@rpmliving.com.
Lead:
Okay. Is that her first and last name?
Phone Staffer Caller:
Reverend Leon. Yes, it is.
Lead:
Okay, perfect then. Oh! Are you his assistant?
Phone Staffer Caller:
I’m sorry?
Lead:
Oh, are you his assistant manager, ma’am?
Phone Staffer Caller:
No, ma’am. I’m a leasing agent here.
Lead:
A leasing agent, but you’re authorized to create this appointment on his behalf, right?
Phone Staffer Caller:
I’m very sorry, I did not hear what you said.
Lead:
Oh, I’m sorry. What about now?
Phone Staffer Caller:
Yeah.
Lead:
I was just confirming for quality purposes of the call. You are authorized to create this appointment on his behalf, right?
Phone Staffer Caller:
Typically, yes. It is encouraged that we create an appointment for persons who want to speak with him. But everything varies depending on his schedule if he does have a call tomorrow. But I do know he is always willing to assist anyway.
Lead:
Oh, good. Ok, well, that sounds perfect. I just have two quick questions—I know you’re attending to a lot of people at the moment. Do you have any idea when the facility was last power washed?
Phone Staffer Caller:
No, I don’t.
Lead:
Oh, okay. That’s fine. But I’m pretty sure you’ve been there for a while now. What do you think are the areas that need cleaning? Like parking, driveways?
Phone Staffer Caller:
I would really prefer if that is discussed with the property manager.
Lead:
No, no. You’re fine. Really don’t want to—so let me just confirm the calendar real quick. By the way, the information we have and the information you gave me—correct me if I’m wrong—the address is (redacted), Dallas, TX (redacted), right?
Phone Staffer Caller:
Yes, that is correct.
Lead:
OK. And how do you spell your name, Evinn?
Phone Staffer Caller:
It’s Evinn. E-V-I-N.
Lead:
And Mr. (redacted) will be the same person who would personally assist my project manager for a walkthrough of about 10 to 15 minutes, right? Is this possible?
Phone Staffer Caller:
Yes. Yes.
Lead:
OK. So yeah, I got that. I’ll be sending out the email today. You guys can check on it. And the name of the company is (redacted). I’ll put my name in it, too.
Jessica:
Thank you so much for your help. Have a good day.
Phone Staffer Caller:
OK. You’re welcome, Jessica. Thank you.
“`