Type: Power Washing
Lead Grade: C
Name: Roshan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Davidson
Intro:
At Phone Staffer, we help home service companies generate more leads through outbound cold calling strategies. In this transcript, our team reached out to a homeowner in Davidson, NC to schedule a free power washing estimate. The homeowner was interested in getting an estimate for exterior cleaning services, and we were able to secure a potential appointment for the next day. This example highlights how cold calling for leads can be an effective method for home service companies looking to grow their customer base. Below is the redacted information from the call to protect the homeowner’s privacy.
Ai Transcript:
**Phone Staffer Caller**: Lemme check our schedule here, just give me one minute.
**Lead**: Okay. Yeah, but I’d like to get an estimate and then go for this. I don’t want to like, medicine.
**Phone Staffer Caller**: Yes sir. For the estimator, they need to come by your house, then we’ll check the area on which part of the exterior you wanted to get power washed. Then they’ll give you the estimate, and it’s really up to you if you’re going to give it a go with our pricing. Our estimate is for free.
Just one minute. Let me check our calendar when we’ll be available. Did Miguel, uh, share my number with you? Just checking because I had asked him to.
**Lead**: Oh, OK.
**Phone Staffer Caller**: Sir, that’s… Sir, the only thing I have here is that our estimator asks for public record. I’m just a third party caller, hired by Renee. So it’s the only information he provided, that he got it from public record.
Just one moment, Sir.
**Lead**: OK.
**Phone Staffer Caller**: Oh, my calendar is not loading yet. So before that, sir, can I just confirm the best phone number that we can give you a call back on while we’re waiting?
**Lead**: Oh, you can call on the, yeah, just call me on this number. (redacted)
**Phone Staffer Caller**: Yeah, and I’ll confirm the address, sir. It’s (redacted), Davidson, NC (redacted). Right?
**Lead**: Correct.
**Phone Staffer Caller**: And then, lastly, sir, before I check our calendar—because it’s still loading on my end—is it fine if I ask for your email so that I can send you the appointment for the estimate?
**Lead**: Just text me.
**Phone Staffer Caller**: OK, noted. Do you mind if I’ll put you on hold for one minute, sir, and just wait for the calendar?
**Lead**: Sorry. I have to get off. No, I cannot. You called me in from (redacted), so I need to get back to my work here because I don’t have time. So just text me with any information you need or appointment times, and I’ll confirm. I can’t be on the phone. I have to get back to work.
**Phone Staffer Caller**: How about tomorrow, sir? Tomorrow in the afternoon, like after 12 PM, like 1 to 3 PM. Is that fine?
**Lead**: I have a meeting from 2:30 to 3, but the rest of the time is fine, yeah. After 1 PM is fine. Or after 12 noon tomorrow is fine, except 2:30 to 3, I have a meeting.
**Phone Staffer Caller**: OK, understood. Then, tomorrow is good. I’ll just take note of that, and will inform you if I’ve already got an appointment for you, OK?
**Lead**: OK, thank you.
**Phone Staffer Caller**: I think that would be everything, sir, for now. We’ll give you a call back tomorrow before the estimator comes by your house.
**Lead**: OK, sure. Thanks, bye.
**Phone Staffer Caller**: Thank you.