Type: Power Washing
Lead Grade: C
Name: Anna (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denton
Intro:
At Phone Staffer, we help home service companies generate leads through effective cold calling strategies. In this call, our team reached out to a commercial property in Denton to offer power washing services. The manager expressed interest and scheduled a time for our client’s project manager to visit and assess the property. This example highlights how outbound marketing for home service companies can create valuable opportunities and secure new business. Below, you’ll find the redacted details of the interaction for privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted) located at (redacted). We currently do not take reservations. Please visit our website at (redacted) to place your name on the waitlist or to place a to-go order to make sure your order is taken in the most efficient and accurate way possible. All to-go orders must be placed online using a credit card.
For business hours, please press one.
To reach a team member, please press two.
Thank you for calling (redacted) location. Please hold for the next available agent.
Phone Staffer Caller: Hello, thank you for calling (redacted). May I help you?
Lead: Hi, good morning. My name is Raj with (redacted). I actually contacted you guys yesterday, and I was just advised to call back again today because the manager was not available yesterday. So I want to ask if I can speak with the manager?
Phone Staffer Caller: Yeah, of course. One moment please.
Lead: Thank you so much.
Phone Staffer Caller: Good morning, this is Ana, the manager. How can I help you?
Lead: Hi there, ma’am. This is Flanj with (redacted). How are you?
Phone Staffer Caller: I’m great. How are you?
Lead: That is great to hear. I’ve worked with (redacted), and I’d like to take this opportunity because one of our project managers is just in the area right now. He’s visiting some commercial properties and establishments and providing proposals.
So, we wanted to know if he can drop by maybe sometime this week or next week. Don’t worry, no obligation, no commitment. We’d just love to touch base and provide a proposal for our powerwashing services.
Phone Staffer Caller: Okay, yeah. I’m in—like, 100% they’re more than welcome to stop by, but most of the managers, we can’t really do much. We can pass along a message, but there is an email that would work perfectly.
If you want to go ahead and give that email a little message or something, they can actually help you out directly. It kind of goes straight to the owners, and they answer it. That would be great. And they could do a little more than what we can.
Lead: Oh yeah, yeah, yeah. That will be good. But since he’s already in the area, we might as well visit you and then get your email, right?
Because we really want to assess the establishment. And if there is a need to provide a power wash, we will give you an estimate. If you’re not yet ready to give the green light, that’s totally fine. You can get back to us.
We just really love to assess it and give you an estimate for it, if that’s okay.
Phone Staffer Caller: Um, yeah, sure.
Lead: Okay. And you’re authorized to make decisions when it comes to exterior maintenance, right?
Phone Staffer Caller: Okay, perfect.
Lead: And this is for (redacted), correct?
Phone Staffer Caller: Yeah, the one over here.
Lead: Yeah, the one in Denton.
Phone Staffer Caller: Okay, perfect.
Lead: And this is still your callback number, (redacted), and your address is (redacted)?
Phone Staffer Caller: Yes.
Lead: Do you have an email where we can send the confirmation of the appointment and something about our company?
Phone Staffer Caller: For sure, yeah, 100%. Let me know when you’re ready.
Lead: Yeah, I’m ready.
Phone Staffer Caller: It’s going to be (redacted).
Lead: Okay, perfect. And your position there is manager, right?
Phone Staffer Caller: Yes.
Lead