Type: Power Washing
Lead Grade: C
Name: Sarah (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denton
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping businesses connect with potential customers through cold calling. In this transcript, we reached out to a business contact inquiring about their power washing needs. While the contact wasn’t certain about specific areas requiring service, we successfully scheduled a follow-up appointment with the manager to assess the property’s requirements. This is a great example of how cold calling for leads can generate opportunities for home service companies looking to grow. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Preparing the call today. We do close at 5 AM, and we are open tomorrow from 11 to 4, but our managers won’t be in on Saturdays. They will come in Monday. We do open from [redacted].
Lead: Sure, sure.
Phone Staffer Caller: We actually have a 3:25 PM available. Is this a good time for you?
Lead: Okay, yeah.
Phone Staffer Caller: Today?
Lead: No, it’s Monday.
Phone Staffer Caller: Alright, awesome. My name—your name, by the way?
Lead: Um, Britney.
Phone Staffer Caller: Okay, and how about your last name, Britney?
Lead: It’s Sydney, and then my last name is Star.
Phone Staffer Caller: Okay, I’m sorry, so it’ll be Sydney? S-Y-D-N-E-Y?
Lead: Yes.
Phone Staffer Caller: Alright, awesome. And your last name will be Star? S-T-A-R-R?
Lead: Yes.
Phone Staffer Caller: Okay, cool. And are you the office manager?
Lead: Um, no, my manager will be Sara Redacted.
Phone Staffer Caller: Okay, so Sara Redacted?
Lead: Yes.
Phone Staffer Caller: Is that O-L-V-E-R-A?
Lead: Yes.
Phone Staffer Caller: Awesome, awesome. And then, um, Sydney, I just wanted to know—how often do you power wash the property?
Lead: I wouldn’t know that information, I’m sorry.
Phone Staffer Caller: Oh, that’s totally fine. And, um, Britney, in your office, which area do you think power washing would help restore its appearance?
Lead: Um, I’m not quite sure. Maybe the garage? I couldn’t tell you.
Phone Staffer Caller: Okay, okay, so basically, more likely the garage? How about the sidings?
Lead: I’m sorry—yeah?
Phone Staffer Caller: How about your sidings?
Lead: Yeah, um, they have sidings, like, um, driveways. They have walk backs—
Phone Staffer Caller: No, oh, are we talking about sidewalks?
Lead: Oh, sidewalks.
Phone Staffer Caller: Okay. So does the parking lot need to be power washed also?
Lead: I’m not quite sure.
Phone Staffer Caller: Okay, not a problem. But, you know, um, the area would be the driveway, you said a while ago?
Lead: Well, I—I—I’m not really quite sure about that either. I was just saying—
Phone Staffer Caller: Yeah, that’s totally fine. That’s totally fine. But will you be on-site with your manager to personally assist our project manager when we stop by? It would just take around 10 to 15 minutes to tour the property.
Lead: I’m sorry?
Phone Staffer Caller: Yeah, will your manager be in on Monday?
Lead: Yes, we will be here from 10 to 5.
Phone Staffer Caller: Okay, and she will be the one to assist the project manager, right?
Lead: Yes.
Phone Staffer Caller: Okay, that’s fantastic. Also, what is the best phone number we can contact you at?
Lead: It will be this number—(redacted).
Phone Staffer Caller: Alright, awesome. So it will be (redacted)?
Lead: Yes.
Phone Staffer Caller: Also, what’s the best email where we can send our confirmation?
Lead: (redacted).
Phone Staffer Caller: Okay, and we will send that over. We appreciate your time today!
Lead: Alright