Type: Power Washing
Lead Grade: C
Name: Alexandra (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denver
Intro:
At Phone Staffer, we specialize in helping home service companies generate more leads through effective cold calling strategies. In the following transcript, one of our calling specialists reached out to a homeowner in Denver, Colorado, to offer a free, no-obligation estimate for power washing services. After a brief discussion, the homeowner expressed interest in learning more and scheduled a follow-up call to discuss which areas of the home might need attention. This case highlights how outbound lead generation can effectively assist home service companies in getting more leads and setting up appointments.
Below, you’ll find the redacted transcript to maintain customer privacy while demonstrating how cold calling for leads can work in practice.
Ai Transcript:
**Phone Staffer Caller**: Yea, hi, Christine here with (redacted). Am I speaking with Alexandra?
**Lead**: Yes.
**Phone Staffer Caller**: Yea, hi Alexandra. Actually, we are in your area helping some neighbours so I just want to ask if you are interested to have a free estimate for your exterior of your house to be powerwashed and added if you haven’t done that yet?
**Lead**: That’s OK, thank you though.
**Phone Staffer Caller**: OK, I just want to ask when was the last time you powerwashed your house?
**Lead**: I have no idea, not since I’ve moved in.
**Phone Staffer Caller**: All right. Actually, you know what, ma’am, since one of our estimators is already in the area, he can drop by and give you a free estimate. You don’t have to worry. There is no commitment and there is no obligation since he’s already there. If you would like, he can give you a number or he can give you an estimate and if you any questions regarding the pricing or the service, you can always ask them. And you can take it from there, okay?
**Lead**: OK. Sounds good, thank you.
**Phone Staffer Caller**: Are you available like tomorrow?
**Lead**: No, unfortunately I’ll be at work.
**Phone Staffer Caller**: Okay, no worries. Let me check. How about on Friday? Are you available on Friday like between 9 to 11 a.m.?
**Lead**: No, unfortunately I’m a physician, I’m at work all day.
**Phone Staffer Caller**: Oh. I’m sorry. Well, if you would like, he can just give you a call like tomorrow around 9 to 11 or 11 to 1, 1 to 3 or 3 to 5 p.m?
**Lead**: OK, that’s fine.
**Phone Staffer Caller**: What is your available time, ma’am, 9 to 11?
**Lead**: Do you think you could just leave a message and I’ll give him a call back when I can?
**Phone Staffer Caller**: OK, because actually you don’t have to worry, it won’t take so much of your time, ma’am. So are you available between 3 to 5 PM tomorrow?
**Lead**: Sure.
**Phone Staffer Caller**: OK, perfect. So I just want to ask which part of your house that you would like to be power washed? Is it all the sidings or the deck or the driveway, the gutter, or what?
**Lead**: You know, I had never really considered this. So I don’t really know. I mean, it looks fine to me, so.
**Phone Staffer Caller**: Well, here’s the thing. If you would like, you can tell the estimator once he called you if what part of your house that you would like to be power washed, OK?
**Lead**: OK.
**Phone Staffer Caller**: So, again, I want to confirm your name is Alexandra (redacted). And this is the best number that we can reach you (redacted), correct?
**Lead**: Yes, that’s correct.
**Phone Staffer Caller**: And the best email that we can reach is palms1219 at aol dot com.
**Lead**: No, I don’t know whose email address that is.
**Phone Staffer Caller**: Oh, OK. But you’re living in (redacted), Denver, Colorado (redacted), correct?
**Lead**: Correct.
**Phone Staffer Caller**: OK. What is the best email that we can send you an estimate or any information? What is the best email that we can get?
**Lead**: It’s atwood, a-t-w-o-o-d dot