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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Yigang (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Eastchester

Intro:

At Phone Staffer, we specialize in helping home service companies generate more leads through effective cold calling strategies. In this transcript, we contacted a homeowner in Eastchester, New York, to offer a free estimate for power washing services on their home exterior. Though the homeowner recently had their property serviced, they agreed to receive a future estimate via phone for potential needs. This interaction highlights how outbound cold calls can be a crucial tool in home service lead generation, helping companies expand their client base. If you are looking to improve your lead generation for your home service company, leveraging cold calling for leads can be an excellent strategy. Below is the redacted information from the call to protect privacy.

Ai Transcript:

Phone Staffer Caller:
Hello?

Lead:
Hi, this is YGENG Jin.

Phone Staffer Caller:
Hello?

Lead:
Hi, this is Mark with (redacted). Are you still at Summit Street?

Lead:
Yeah, what about it?

Phone Staffer Caller:
Yes, so we are at the area this week working for a few of the neighbors, and (redacted) is offering a free estimate to power wash the whole exterior side of the house. We wanted to see if you would be interested.

Lead:
Actually, I just finished.

Phone Staffer Caller:
Oh, you’re already finished.

Lead:
Yes, I did last week.

Phone Staffer Caller:
Oh. Okay. How about for a future use instead? We could have our project manager just give you a phone call over the… and just let you know an estimate.

Lead:
Hmm. Yeah, you can provide an estimate. No screws to have an estimate.

Phone Staffer Caller:
Yes, that’s right. So I will let you…

Lead:
Where are you located?

Phone Staffer Caller:
Yes, so right now we’re working at Stamford, and that’s where we’re located, but we are just giving you a call because we wanted to provide a free estimate to show you what we can do if you would like to…

Lead:
Where did you… Where did you get my contact?

Phone Staffer Caller:
Yes, so since we’re roaming around the area of, uh, Summit Street, we are using public records to phone the neighbors.

Lead:
Okay.

Phone Staffer Caller:
Yes. So, uh, Sir Ying-jen, I will let our project manager call you over the phone and give you the estimate over the phone. And, uh, can we have you, uh, scheduled by Wednesday? That’s November 6. And may I know what’s your best time so that our project manager can call you?

Lead:
Uh, just the phone call, not a direct visit, right?

Phone Staffer Caller:
Yes, that’s right. Just the phone call, no visit.

Lead:
Okay, phone call should be fine. Let me take a look at the federal and the… Wednesday. So…

Phone Staffer Caller:
Yeah, Wednesday, I’m pretty… pretty open. You can call me any time after, like, 10 a.m.

Lead:
After 10 a.m., alright. So, I’ll just schedule over here 10 a.m. afterwards, so that’s, like, 10 to 12, I’ll let our project manager call you. So, uh, Sir Ying-jen, I just want to make sure that we are getting the right place so that we can provide the estimate, so the location would be Seven Summit Street, that’s Eastchester, New York at 10709, is that right?

Lead:
Yeah, I guess you are looking… going to look at a satellite image to do the estimate, I guess?

Phone Staffer Caller:
Uh, we just wanted to know the area first and then we can ask you further with regards to the estimate when our project manager calls you. So, uh,

Lead:
By the way, your company name again?

Phone Staffer Caller:
Yes, (redacted).

Lead:
(redacted)?

Phone Staffer Caller:
Yes, sir, that’s right.

Lead:
(redacted)?

Phone Staffer Caller:
Yes, that’s right, (redacted). He’s the one who owns the power washing so I will have him call you instead.

Lead:
Okay.

Phone Staffer Caller:
All right. So, Ying Kang, I just wanted to make sure that we’re going to call you back at the right number. So, that’s (redacted), is that correct?

Lead:
Yes.

Phone Staffer