Type: Power Washing
Lead Grade: C
Name: Karina (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Grapevine
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate qualified leads through cold calling. In this transcript, we contacted a property manager in Great Brown to offer power washing services for an apartment complex. The manager was interested in receiving bids and scheduled an on-site estimate for the following week. This is a great example of how cold calling for leads can help home service companies secure more business. If you’re looking to improve your home service lead generation, targeted outbound campaigns can be a highly effective strategy. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: This is the Encore Mustang, Karina speaking. How can I help you?
Lead: Hi there, this is Raj with (redacted) Power Washing. How are you doing today?
Phone Staffer Caller: I am doing well. How can I help you, ma’am?
Lead: That is great to hear! I am reaching out regarding our power washing services for commercial companies and some apartment complexes. I am looking for the best person to speak with regarding our service for your apartment.
Phone Staffer Caller: Well, right now, I do not need power washing, but I sure do appreciate the call. Actually, you know, could you send me an estimate of what you guys do? Could you send it to my email?
Lead: Yes, please. May I know your email?
Phone Staffer Caller: Yes, it’s (redacted).
Lead: Oh, I see… thank you. (redacted), right?
Phone Staffer Caller: (redacted).
Lead: Thank you for that. If it’s okay with you, ma’am, I can actually have our project manager come over, give you an estimate, and maybe assess the property if that’s okay with you. It will take like 10 to 15 minutes of your time.
Phone Staffer Caller: Yeah, I mean, if they want to come on down, I would greatly appreciate it. I’m not against getting some good bids, for sure. You know, come on down maybe on Thursday—tomorrow I’m going to be pretty much swamped, but Thursday I’m available after 2.
Lead: After 2? That’s great. Let me just check on the calendar of the project manager here. How are you doing today, by the way?
Phone Staffer Caller: Tuesday’s been busy. It’s been super busy.
Lead: It’s just the beginning of the week. You’re here, making it happen.
Phone Staffer Caller: Yeah.
Lead: Oh, I’m actually looking at the calendar of my project manager right now. But Thursday, he may not be available—maybe he is fully booked or something. Because we’re in the area, really, would it be okay if we scheduled it for next week instead, like Thursday as well?
Phone Staffer Caller: Yeah, that works.
Lead: In the afternoon. I have here 2 PM to 3 PM. I wasn’t able to get your name. I’m sorry about that.
Phone Staffer Caller: My name is Karina.
Lead: Karina?
Phone Staffer Caller: Yeah, Karina.
Lead: I forgot.
Phone Staffer Caller: Yes.
Lead: I’m the new property manager here, so I am definitely interested in some bids.
Phone Staffer Caller: Yeah, so next week, if you want to come on by on a Thursday, that would work.
Lead: Okay, yes, perfect. Yeah, that’s all I want to hear because I’ve been calling a lot of apartment complexes there, and it’s a good thing that you said yes. But yeah, I just want to confirm everything.
Lead: This is for the Encore on Mustang Apartments?
Phone Staffer Caller: Yes.
Lead: And the best callback number is (redacted)?
Phone Staffer Caller: Yes.
Lead: (redacted) in (redacted)? Is this zip code correct?
Phone Staffer Caller: Yes.
Lead: And is this your best email so we could send the confirmation of this appointment and a little bit of information about our company as well?
Phone Staffer Caller: Yes.
Lead: Karina, may I know your last name for documentation purposes?
Phone Staffer Caller: Yes, last name is (redacted).
Lead: (redacted), right?
Phone Staffer