Type: Power Washing
Lead Grade: C
Name: Gianna (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Hamilton
Intro:
At Phone Staffer, we help home service companies grow their business with strategic cold calling and outbound lead generation. In this example, we contacted a property assistant at a residential community in Georgia to introduce our client’s power washing services. The assistant was open to a proposal and agreed to schedule a site visit between 10 a.m. and 11 a.m. on Thursday. This outreach is a great example of how cold calling for leads can lead to qualified appointments with property managers. If you’re looking for new ways to get more leads for your home service company, outbound marketing like this can be highly effective. The following is a redacted version of the lead information from this call.
Ai Transcript:
Phone Staffer Caller:
Hello, thank you for calling (redacted), where we provide a best-in-class living experience for our residents. If you know your party’s extension, you may enter it now. Press 1 for leasing, 2 for maintenance request, 3 for the Need to Call Team.
Phone Staffer Caller:
Thank you for calling (redacted), please hold for the next available agent. This call is being recorded.
Lead:
Thank you for calling (redacted), my name is Domina. How may I assist you?
Phone Staffer Caller:
Hi, my name is Domina. Good afternoon. Ale here. How are you doing?
Lead:
Good, how are you?
Phone Staffer Caller:
Good, good, and I’m doing great. It’s Monday, but so far so good.
Lead:
Yes.
Phone Staffer Caller:
Just checking—I’m with a power washing company. By the way, if we can drop by around Thursday morning to speak to the property manager?
Lead:
Power washing company? What’s the name of the company?
Phone Staffer Caller:
Yes, that’s (redacted). My project manager is working in the area, so I’d like to introduce our services and share a proposal for power washing.
Lead:
Yes, sorry, there’s a little conversation behind me. Can you repeat the name one more time?
Phone Staffer Caller:
(redacted).
Lead:
I can barely hear what you said, I’m sorry.
Phone Staffer Caller:
Oh, I’m sorry. Yes, it’s (redacted). Are you the property manager, Miss Domina?
Lead:
I’m the assistant property manager, yes.
Phone Staffer Caller:
Oh, you’re the property manager—gotcha, gotcha. Do you think we can drop by around Thursday between 9–11? For about 10 to 15 minutes?
Lead:
Between 10–11 would probably be more feasible, yes.
Phone Staffer Caller:
10–11, okay, gotcha. I can book the 9–11 schedule, but I’ll have him come by between 10 to 11, okay? For just about 10–15 minutes.
Lead:
That works.
Phone Staffer Caller:
Okay. And just a quick question, Miss Domina. How often do you guys pressure-wash the community property?
Lead:
I probably wouldn’t be able to answer that over the phone, but once you guys come in, we can answer any questions you have.
Phone Staffer Caller:
Okay, gotcha. Yeah, we can take a look at the place and share a quote, or at least a reference for prices. But typically, which areas do you guys think we can power-wash? Or have you noticed any areas that have been an eyesore lately?
Lead:
Not that I’ve noticed, but again, once you guys come in, we can answer any questions that you have.
Phone Staffer Caller:
Okay, awesome, awesome. So—okay, hold on. Is this the best phone number, ma’am, to reach you guys at, ending in (redacted)?
Lead:
Yes, that’s our main line.
Phone Staffer Caller:
Okay, awesome. And address of (redacted)?
Lead:
That’s (redacted).
Phone Staffer Caller:
That’s correct.
Phone Staffer Caller:
Okay, awesome. And for Thursday, will you be the one to assist the project manager during the tour of the facility?
Lead:
That would be Gianna. She would be the community manager that you would speak with, who would most likely tour the property with you. That’s G-I-N-N-A.
Phone Staffer Caller:
Got it. And can you also have her last name?
Lead: