Type: Power Washing
Lead Grade: C
Name: Anthony (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Imperial
Intro:
At Phone Staffer, we help home service companies grow their business by generating leads through effective outbound cold calling. In this transcription, we reached out to a homeowner in Imperial City, Pennsylvania, to offer a free estimate for power washing services. The homeowner expressed interest in having the exterior of their home, which hasn’t been cleaned in decades, professionally cleaned. A callback was scheduled for further discussion. This example demonstrates how cold calling for leads can benefit home service companies by connecting them with potential clients looking for home maintenance solutions. Here is the redacted call transcript to protect individual privacy below.
Ai Transcript:
**Phone Staffer Caller**: When will be the best time to call you back, or can we visit your place, so we can get you a proper estimate? It depends on you, when would be the best time?
**Lead**: Are you just a walk-on company, or…?
**Phone Staffer Caller**: I’m sorry, what was that again?
**Lead**: What was his name in your company?
**Phone Staffer Caller**: The name of the company is (redacted). We specialize in power washing and soft washing the exterior of houses.
**Lead**: Ok. Now, where does the water come from? What’s the source of water? Do you have any outdoor water outlets?
**Phone Staffer Caller**: No.
**Lead**: How long is it gonna be in the area? OK, because I’m really having a difficult fiscal time, and I’m having doctor appointments three days a week.
**Phone Staffer Caller**: I see.
**Lead**: I’m having, um, probably prostate problems and urinary problems and, um, I don’t know, every ten minutes I’m going to the bathroom right now. So, does he know what my house looks like?
**Phone Staffer Caller**: Let me just get your information first, then, if it’s okay with you, I’m going to forward your information to John, and then from there, he’s going to call you and see when would be the best time that he could visit your place.
**Lead**: The best time to call me would be probably 11 a.m. tomorrow.
**Phone Staffer Caller**: 11 a.m. tomorrow? Okay.
**Lead**: Yeah, if I don’t pick up, then leave a message.
**Phone Staffer Caller**: Okay, sure. Let me take note of that. 11 a.m. tomorrow. Okay, all right. And let me confirm your information real quick. All right, first name, Anthony, last name, (redacted), is that correct?
**Lead**: Yes.
**Phone Staffer Caller**: Alright, is this the best phone number, (redacted)?
**Lead**: That’s the only phone, it’s a landline.
**Phone Staffer Caller**: Got it. There’s no text message, you don’t have a smartphone.
**Lead**: Correct.
**Phone Staffer Caller**: OK, so just in case, we’re gonna provide you information via email. What’s the best contact email for you?
**Lead**: uhh, a-m-(redacted) at aol.com.
**Phone Staffer Caller**: OK, got it. Again, that’s A as in Alpha, M as in Merry, then your last name, at aol.com.
**Lead**: Yes.
**Phone Staffer Caller**: OK, great, perfect. Uh, could you please confirm the street address?
**Lead**: Uh, we only got here, (redacted), Imperial City, Pennsylvania, (redacted). What’s the street number?
**Lead**: Uhh, (redacted).
**Lead**: No, uh, this is not like a scam or anything, is it?
**Phone Staffer Caller**: Oh, no, of course not. We’re a legit company. And we’re in the area working on a few of the neighbors’ properties, so we’re just doing free estimates for the neighborhood. Um, they would like to get their exterior of the house covered, washed. That’s it, no obligation.
**Lead**: Okay. You know, as long as he knows I don’t have like, a, uh, if the water’s gonna have to come from wherever he brings it or whatever.
**Phone Staffer Caller**: Oh, okay. Yeah. Um, really, you know, I’m having a real rough physical time. I haven’t, uh…
**Lead**: The only