Type: Power Washing
Lead Grade: C
Name: Paris (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Irondale
Intro:
At Phone Staffer, we help home service companies get more leads through outbound marketing strategies like cold calling. In this call, we contacted a property management office in Irondale, Alabama, to introduce pressure washing services and schedule a visit to drop off a proposal. While the asset manager was unavailable, we successfully confirmed a time to provide the necessary information. This is a strong example of how outbound marketing for home service companies can open doors for new business opportunities. Below is the redacted call transcript for privacy.
Ai Transcript:
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Phone Staffer Caller: Hey, thank you for calling (redacted) Realty. This is Paris speaking. How may I help you?
Lead: Hi there, Paris. Good morning. Elle here with (redacted) Power Washing. I was hoping to speak with the property manager, Ragginel. I’m just checking if Monday would be a good time for us to drop by and speak with the manager of the office because we’re working in the area. We’re washing some of the properties, so we just want to stop by for about 10 to 15 minutes and share a proposal.
Phone Staffer Caller: So, your pressure-washing company wants to drop off quotes?
Lead: Yep, that’s right. We’re a vendor, and we just want to maximize our time in the area for about 10 minutes to give you a quote.
Phone Staffer Caller: You’re more than welcome to stop by just to drop off your quotes. I’m not sure if we’ll be able to talk fully, but you’re welcome to leave your information. Our asset manager, who normally handles all our vendors, won’t be here due to spring break. However, we can hand it over to him.
Lead: Oh, okay. Got it. Got it. So, on Monday, do you think 11 a.m. to 2 p.m. would be a good time? Just 10 to 15 minutes?
Phone Staffer Caller: Yeah, just anytime if you wanted to drop it off.
Lead: Okay, got it. On Monday, will the manager be available to assist my project manager during the quick visit?
Phone Staffer Caller: We probably won’t be able to do a quick visit, but if you wanted to just drop off your proposals, you’re more than welcome to do so.
Lead: Got it. But who can meet my project manager at the office when he comes by?
Phone Staffer Caller: He won’t be in next week because of spring break.
Lead: Oh, okay. But will you be there at the office?
Phone Staffer Caller: Yeah, I’ll be here.
Lead: Okay, got it. Just to confirm, your name is Erin? Sorry if I’m wrong.
Phone Staffer Caller: Oh, Paris.
Lead: Oh, Paris. I’m so sorry. Can you help me spell your name, just to make sure I got it right?
Phone Staffer Caller: Yeah, it’s like the city in France.
Lead: Oh, Paris. Gotcha. I love your name. And you’re one of the property managers?
Phone Staffer Caller: Yeah, one of them.
Lead: Gotcha. I just want to confirm if this is a good contact number to reach you at—ending in (redacted)?
Phone Staffer Caller: Yeah.
Lead: Okay. I’d also like to send you guys some information via email. Can I have the best email address?
Phone Staffer Caller: Um, you can send it to (redacted).
Lead: Got it. I also need to confirm the office address.
Phone Staffer Caller: Our parent company is located at (redacted), but we are in Irondale.
Lead: Okay, got it. Can you give me the exact office address?
Phone Staffer Caller: Yeah, it’s (redacted).
Lead: (Redacted), at Irondale, Alabama?
Phone Staffer Caller: Yes.
Lead: How about Tuesday? Would it also be available in case anything comes up on Monday?
Phone Staffer Caller: Yep, someone should be here.
Lead: Got it. Just a quick question, Paris—how often do you pressure wash the property?
Phone Staffer Caller: That’s something our asset manager handles. I will say we are pretty new and just had it pressure washed not too long ago