Type: Power Washing
Lead Grade: C
Name: Omar (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Irving
Intro:
At Phone Staffer, we help home service companies get more leads through cold calling and outbound marketing strategies. In this call, we reached out to a property maintenance supervisor in Irving, Texas, to schedule a power washing estimate. The supervisor confirmed their property undergoes routine cleaning, and an appointment was booked for further evaluation. This is a great example of how cold calling for leads can help home service companies connect with decision-makers and secure business opportunities. Below is the redacted information from the call to ensure privacy.
Ai Transcript:
**Phone Staffer Caller:** Keyrenter, this is Omar. How may I help you?
**Lead:** Hi Omar, this is Raj from (redacted). Happy Monday! How are you?
**Phone Staffer Caller:** I am doing well, thank you. How are you?
**Lead:** I’m still, you know, I’m still in weekend mode, that’s why. Sorry. But thank you so much, Omar, for correcting me. That’s perfect! I’m so funny, sorry!
Omar, are you the manager there?
**Phone Staffer Caller:** No, I run the maintenance department and everything maintenance.
**Lead:** Oh! I see. That’s perfect! Good thing that I reached out to you. Maintenance Supervisor, right?
**Phone Staffer Caller:** Correct.
**Lead:** Alright, perfect. So you do have a say when it comes to exterior maintenance, like power washing and stuff, correct?
**Phone Staffer Caller:** Correct.
**Lead:** How often do you guys power wash, if I may ask, Omar?
**Phone Staffer Caller:** We usually do it during the make-ready, so after the make-ready’s done, anything that’s going to be… when movements are gonna happen, move out, like after the move out…
So pretty… yeah, so it does happen pretty often. We also do it after the inspections. We do it as part of the inspection as well.
**Lead:** Of course. Thank you so much for informing me of that, Omar.
And Omar, by chance, just want to ask—are there any areas that have become an eyesore at the moment or need extra attention?
**Phone Staffer Caller:** No, not right now. We haven’t had any issues.
**Lead:** Yeah, come Thursday, when my project manager drops by, he will inform you about the areas that need to be power washed.
By the way, Omar, I just want to ask you this question as well. Will you be there, or will you be the one to personally assist our project manager with the tour of the property for approximately 10 to 15 minutes?
Let’s say I’m going to schedule it in the afternoon on Thursday.
**Phone Staffer Caller:** I’m not sure right now. I probably will be, but I might not. But if not, (redacted) will be there, who’s the property manager.
**Lead:** OK, I’ll take note of that. How about in the morning? Will you be available?
**Phone Staffer Caller:** It would probably be better in the morning, but still, just give me your email address, and I’ll confirm.
**Lead:** Yes, yes. Right after this call, one of my project managers will be sending you a confirmation of this appointment and a little bit of information about our company, Omar.
I have your—let’s just schedule it on Friday. If that’s OK with you. 11 AM to 12:30 PM. Is that OK?
**Phone Staffer Caller:** OK, that works.
**Lead:** Perfect. OK, I will schedule you on that day. Do you have the best email where we can send you the confirmation of this appointment?
**Phone Staffer Caller:** Yes, so it’s (redacted).
**Lead:** Perfect. Thank you so much for this, Omar.
OK, let me just—Omar, can I get your last name?
**Phone Staffer Caller:** (redacted).
**Lead:** Thank you. (spelling out).
OK, Omar, thank you. I really appreciate your kindness and your cooperation on this.
Let me just do a quick recap here.
So, come Friday, I’m going to have one of our project managers visit you guys, provide a proposal, and have a quick tour