Type: Power Washing
Lead Grade: C
Name: Roberto (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Irving
Intro:
At Phone Staffer, we help home service companies generate leads through targeted outbound marketing. In this call, we connected with an apartment complex assistant manager in Irving, Texas, to schedule an on-site proposal for power washing services. The assistant manager confirmed interest and coordinated with the service manager for a walkthrough. This is a great example of how outbound marketing for home service companies can create new business opportunities. Below is the redacted call transcript to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted). If you are interested in leasing an apartment home, press 1. If you have a question about an application you submitted, press 2. If you are a resident or former resident at (redacted), press 3. For all other inquiries, press 4. This call may be recorded for quality and training purposes.
Lead: Thank you for calling (redacted), this is Logan. How can I help you?
Phone Staffer Caller: Hi there. Good morning. This is Raj of (redacted). Happy Tuesday! How are you doing today?
Lead: Good, how are you?
Phone Staffer Caller: Good, that is great to hear. I am doing good here, thank you so much for asking.
I’m reaching out regarding our power washing services for apartment complexes and property management companies like yours. I am looking for the best person to speak with regarding our services for your houses or apartments.
Lead: Regarding power washing?
Phone Staffer Caller: Yes, I’d like to take this opportunity as one of our project managers is just in the area right now. He is actually visiting properties and providing proposals. I wanted to know if he can drop by maybe sometime this week.
Don’t worry, no obligation, no commitment. Just love to touch base and provide a proposal for our power washing services.
Lead: Yes, that’s fine.
Phone Staffer Caller: Okay, that’s perfect. And you’re the manager there? You’re the decision-maker?
Lead: I’m the assistant manager. Our community manager is not in, but the best person to speak to would be our service manager, Roberto.
Phone Staffer Caller: Oh, Roberto. By any chance, I just want to ask—are you authorized to book an appointment?
I’m going to have one of our project managers come by and drop off a proposal on behalf of Roberto to speak about power washing. Since you are the assistant manager?
Lead: Yes, ma’am. If he wants to drop by and give a proposal, he’s more than welcome to.
Phone Staffer Caller: Perfect. And we’re just going to look for Roberto, right?
Lead: Yes, ma’am.
Phone Staffer Caller: Okay. Thank you for that. That’s very kind of you.
I wasn’t able to catch your name, ma’am. May I have your name again?
Lead: Logan.
Phone Staffer Caller: Logan, as in the Wolverine?
Lead: L-O-G-A-N.
Phone Staffer Caller: Yes, ma’am.
This is for (redacted). Best call back number is (redacted). And this is still located at (redacted), correct?
Lead: Yes.
Phone Staffer Caller: Just want to ask—how often do you guys power wash?
Lead: Our service team does that and they do it pretty regularly.
Phone Staffer Caller: Oh, regularly. Okay.
You know what, we’ve already talked to a lot of business owners and managers. They tell us they already have in-house power washing and don’t really need power washing today.
We don’t intend to insist or replace the existing services you have, ma’am. This is simply for us to assess the properties or buildings and provide you with an estimate.
You don’t have to decide immediately—it can be a backup option for future reference.
Okay, Logan. So the service manager is Roberto.
Do we have the best email where we can send a proposal?
Lead: I’m sorry, the confirmation of this? It will be (redacted).
Phone Staffer Caller: (redacted), correct?
Lead: Yes.
Phone Staffer Caller: Thank you for that.
Do you have specific areas at the moment that have become an eyesore or might need extra attention?