Type: Power Washing
Lead Grade: C
Name: Polet (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy
Intro:
“At Phone Staffer, we help home service companies get more leads through effective outbound calling. In this interaction, we reached out to a leasing manager in Katy, Texas, to introduce power washing services for their commercial property. While they currently handle cleaning in-house, they agreed to receive a proposal and set up a time for our estimator to visit. This is a great example of how outbound marketing for home service companies can open doors to new business opportunities. Below is the redacted call information to protect privacy.”
Ai Transcript:
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Phone Staffer Caller: Good afternoon, thank you for calling the Luxor KD property. This is Paulette, how can I help you today?
Lead: Hi Paulette, this is Thaza. Thank you very much for answering the call, how are you?
Phone Staffer Caller: Great, and yourself?
Lead: I’m doing fine, thank you for asking. By the way, I just want to ask, Paulette, is there any way for me to know what would be the best time that we could drop by at your office? We’re in the location right now, and we noticed that your business is one of the commercials we are able to visit.
Phone Staffer Caller: What kind of business?
Lead: Oh yeah, sorry, I forgot to mention. We do power washing and self-washing of exterior facilities.
Phone Staffer Caller: Okay. We actually do that in-house already.
Lead: Oh, I see. You know what, ma’am? There is no need for you to—there’s no pressure at all. We can visit your office, provide our proposal, touch base, and then it’s up to you if you want to keep our information for future reference. Would it be possible?
Phone Staffer Caller: Yeah, you’re more than welcome to stop by at any time during our business hours and drop off the information.
Lead: That’s perfect! Do you think maybe Tuesday around 1 PM to 3 PM would that be alright with you?
Phone Staffer Caller: That should be fine.
Lead: That’s perfect. Do you know what’s the best email address that you have?
Phone Staffer Caller: It’s going to be manager@(redacted).com.
Lead: (redacted).com, perfect. And I just want to ask, who am I talking with right now? I’m sorry.
Phone Staffer Caller: My name is Paulette.
Lead: Paulette, is that P-A-U-L-E-T?
Phone Staffer Caller: P-O-L-E-T.
Lead: P-O-L-E-T, I’m sorry. Paulette, are you the assistant manager, licensing consultant, or manager?
Phone Staffer Caller: I’m a leasing manager.
Lead: Leasing manager, perfect. And I just want to ask, may I know your last name?
Phone Staffer Caller: (redacted).
Lead: And Paulette, I just want to confirm, this is for (redacted) Apartments? And you are located at (redacted)? And the best phone number that we have ends in (redacted)?
Phone Staffer Caller: Yes, ma’am.
Lead: Perfect. And I just want to ask, Paulette, do you have any idea when was the last time you power washed your facility?
Phone Staffer Caller: They do it once a week.
Lead: Once a week, I see. If you were asked right now, what do you think is the place that needs power washing? Do you think the parking lots, garage, or hallways need cleaning right now?
Phone Staffer Caller: No, the guys keep it up because, like I said, they do it in-house.
Lead: Oh, okay. That sits right with me. I just want to confirm, during our visit to your office on Tuesday, which would be March 18, 2025, will you be available to assist our estimator for 10 to 15 minutes during the visit?
Phone Staffer Caller: If the office is not busy, yes, we can help you.
Lead: Okay, that’s perfect. Paulette, I think I’ve got all the information that I need. Our follow-up will be on Wednesday, March 18, 2025, and I think we are all set now.
Phone Staffer Caller: Okay.