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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Daniel (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy

Intro:

At Phone Staffer, we help home service companies get more leads through effective outbound marketing. In this call, we reached out to a business in [city name] to schedule an estimate for power washing services. The general manager expressed interest in having certain areas of the property cleaned, including the parking lot and walkways, and agreed to a scheduled visit. This interaction showcases how outbound marketing for home service companies can generate valuable leads. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

“`
**Phone Staffer Caller:**
Hi, this is a call from (redacted). Thank you so much for answering the call. How are you?

**Lead:**
I’m good. How are you?

**Phone Staffer Caller:**
I’m doing fine. Thank you for asking, I appreciate that. By the way, sir, I’m just calling because I would like to ask for your assistance. I am in the area right now on South Mason Road. I’ve noticed that (redacted) is located in the same area, and I just wanted to ask what you think would be the best time for us to drop by your office to reach your manager?

**Lead:**
For what sort of purpose?

**Phone Staffer Caller:**
Oh yeah, our property manager is in the area and he would like to drop by to discuss our power washing services with you guys. No worries, sir, it will take only ten to fifteen minutes of your time. And, of course, it depends on you—it’s just a proposal and an estimate where you’ll be able to compare to other vendors on your list. But in the end, if you think you don’t need our service, it depends on you guys whether you’re going to take it or not for future reference.

**Lead:**
That’s cool. Yeah, I guess if you guys wanted to stop by Wednesday, you could come and check it out. I’m the general manager, but anything that would cost money outside of the services we already pay for, I have to get it approved. But I’m more than happy for you guys to come check it out and just give us a quote.

Currently, I don’t have my boss, who would approve it—they’re currently in between people. So I don’t know—I would have to wait until someone is chosen before I could even shoot that up. But if you guys want to come by just to give a quote, that’d be fine.

**Phone Staffer Caller:**
That’s perfect, yeah. That’s definitely great with us, and we can definitely wait for that response after giving you a quote. And that’s perfect. Would 1 p.m. to 3 p.m. be a good time?

**Lead:**
Yeah, that should be fine.

**Phone Staffer Caller:**
Perfect! I just want to ask your name. May I know your name, please?

**Lead:**
My name is Daniel.

**Phone Staffer Caller:**
And what is your last name?

**Lead:**
Sullivan.

**Phone Staffer Caller:**
Sullivan, as in S-U-L-L-I-V-A-N?

**Lead:**
Correct.

**Phone Staffer Caller:**
Thank you! You mentioned that you are the general manager, right?

**Lead:**
Right.

**Phone Staffer Caller:**
Correct. Daniel, may I know your best email address?

**Lead:**
Email address would be (redacted).

**Phone Staffer Caller:**
Perfect. And can you confirm this is for (redacted) located at (redacted)?

**Lead:**
Yes, perfect.

**Phone Staffer Caller:**
And the best phone number you have is (redacted)?

**Lead:**
Yes, perfect.

**Phone Staffer Caller:**
I just want to ask, how often do you power wash your facility?

**Lead:**
Well, since I’ve been manager here, I don’t think we’ve had that done once.

**Phone Staffer Caller:**
Oh, okay. Once a year?

**Lead:**
Uh, I would say that I am unaware of the last time that has occurred.

**Phone Staffer Caller:**
Okay, no worries. But if you were asked right now, which areas would need power washing?

**Lead