Type: Power Washing
Lead Grade: C
Name: Kevin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping businesses connect with potential clients through cold calling. In this call, we reached out to a local Sherwin-Williams store in Texas to schedule a meeting for our client’s power washing services. The assistant manager confirmed interest in a brief consultation, highlighting the effectiveness of cold calling for leads in the home service industry. If you’re looking to improve your home service lead generation, this approach can help you get more leads for your business. Below is the redacted call transcript.
Ai Transcript:
“`
Phone Staffer Caller: Thank you for calling (redacted). Thank you for calling your neighborhood (redacted). For your convenience, orders can now be placed directly online for same-day in-store pickup. To learn more or place an order, please visit (redacted). If you would like to speak directly with a store associate, please press zero now.
Phone Staffer Caller: (redacted), Cassidy speaking. How may I help you?
Lead: Hi, Cassidy. This is Tessa. Good morning! How are you?
Phone Staffer Caller: I’m doing good, how are you doing?
Lead: Oh, that’s good to hear. I’m doing fine as well. Thank you so much. By the way, Cassidy, I’m just going to ask for your help right here. Do you think it will be possible to talk to your manager right now?
Phone Staffer Caller: For our manager, they should be here. Give me one second. Oh, what was it regarding?
Lead: Oh, yeah. I’m sorry, I forgot to mention, this is a follow-up call. I talked to one of your employees last time. I forgot the name of the employee, but I was trying to book an appointment for your manager where I could drop by the office to give a proposal regarding our power washing services.
Phone Staffer Caller: Oh, okay, yes. I remember you. You were speaking to me last time. You spoke with James, but then you were talking to me. I’m the assistant, so I’d be able to help you with it.
Lead: Oh, that’s perfect. That’s perfect, Cassidy. Do you think we could drop by tomorrow, around 1 p.m. to 3 p.m.?
Phone Staffer Caller: From 1 to 3 tomorrow? You would be able to. It’s kind of like last time when we spoke. I can’t guarantee how busy we’ll be, but if you come within that time, we can probably speak for maybe 5 to 10 minutes because we will have some people here.
Lead: Yeah, that’s perfect. Ten minutes is definitely a good time for us.
Phone Staffer Caller: Okay.
Lead: Yeah, like, no worries. We only need your time, like 5 to 10, or 10 to 15 minutes. And that’s definitely already a very large time for us. But ten minutes will do. I was just going to emphasize and put in the notes that we were just going to take 10 minutes of your time. Would that be all right?
Phone Staffer Caller: Mm-hmm. Yeah, that would be fine.
Lead: OK, perfect. Cassidy, your name is spelled as K-A-C-H-Y, right?
Phone Staffer Caller: Uh, uh, Cassidy. K-A-S-S-I-D-Y.
Lead: Oh! Yeah. K-A-S-S-I-D-Y.
Phone Staffer Caller: Yes.
Lead: Thank you. Cassidy, what is your last name, please?
Phone Staffer Caller: (redacted).
Lead: (redacted). Thank you. And what do you think will be the best email where I will be able to send the confirmation for this?
Phone Staffer Caller: It will be (redacted).
Lead: Okay, let me double-check. (redacted), right?
Phone Staffer Caller: Yes.
Lead: Thank you so much. And, Cassidy, I just want to ask, your business or (redacted) is located at (redacted), correct?
Phone Staffer Caller: Yes.
Lead: Thank you. And the best phone number that we have right here ends in (redacted). Is that right?
Phone Staffer Caller: Yes, it is.
Lead: Perfect. And, Cassidy, I just wanted to