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Cold Calling

Why us?

Type: Power Washing
Lead Grade: C
Name: Kris (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies, helping them grow through proactive lead generation. In this call, our rep reached out to a property manager in Katy, Texas, on behalf of a local power washing client. The property manager agreed to a walk-through and requested a free estimate for potential exterior cleaning services. This is a great example of how cold calling for leads can connect home service businesses with decision-makers and create new job opportunities. Below is the redacted transcript from the conversation.

Ai Transcript:

Phone Staffer Caller:
Thanks for calling our community, we will connect your call very shortly. But first, did you know our leasing team offers text communication? If you prefer text messaging press 1. Want to think about it? Press 2 to decide later. Thank you, we will connect your call in one moment.

This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.

Phone Staffer Caller:
Good afternoon, thank you for calling (redacted), this is Chris, how may I help you?

Lead:
Hi Chris, this is Tyler. Thank you so much for answering my call. Good afternoon. How are you?

Phone Staffer Caller:
I’m amazing, and yourself?

Lead:
Oh, that’s perfect to hear. I’m brilliant and doing great so far, thank you so much for asking. Chris, I’m just looking for your property manager or the assistant manager by any chance.

Phone Staffer Caller:
I am the property manager.

Lead:
That’s perfect. Hi Chris, I’m with (redacted) services and we’re just nearby in the area, and we’ve noticed that your business is located in this area. We were hoping to get your permission to come by your property and provide you some proposals and a free estimate when it comes to a few things.

But Chris, here’s the catch—no need for you to make any decision at all once we come by. It’s really up to you if you want to have us under your vendor list or not. We just wanted to introduce our power rinsing services.

Phone Staffer Caller:
Yes. You are free to stop by. We can go over that, probably not today—maybe some time next week you guys can stop by.

Lead:
Yeah, of course. We can definitely make time for that, no worries. It will only take 10 to 15 minutes of your time, Chris. What day next week would you like to have? Tuesday? Wednesday? Because Monday I know it’s very busy.

Phone Staffer Caller:
Tuesday probably.

Lead:
Tuesday, I see. Do you prefer morning or afternoon?

Phone Staffer Caller:
Morning is fine.

Lead:
Okay, that’s perfect. Tuesday would be April 8th, 9 a.m. to 11 a.m., right?

Phone Staffer Caller:
That’s perfect.

Lead:
Okay, that’s perfect as well for me. Chris, may I know your last name please?

Phone Staffer Caller:
(redacted)

Lead:
(redacted), as in H-a-r-d-i-n, right?

Phone Staffer Caller:
Correct.

Lead:
Perfect! Oh, I remember one of the movies I watched. May I know—what’s your best email address?

Phone Staffer Caller:
(redacted)

Lead:
I’m sorry—(redacted) at (redacted).com?

Phone Staffer Caller:
Correct.

Lead:
Yes ma’am, thank you. And I’m sorry, I just want to ask if the site is located at (redacted), Texas, 77450, right?

Phone Staffer Caller:
Yes, ma’am.

Lead:
Thank you. For the number that we have right here, ends in 6874, right?

Phone Staffer Caller:
Correct.

Lead:
Thank you. Chris, just a question—I just want to ask, how often do you do power washing in your facility?

Phone Staffer Caller:
I am a new property manager here. I haven’t had a chance to even sit down and catch my breath yet, so I do not know. I can definitely have the information when you guys come out on Tuesday.

Lead:
Okay, that’s perfect. But if you were to be asked, Chris, do you think the parking lot, hallways, and