Type: Power Washing
Lead Grade: C
Name: Maggy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy
Intro:
At Phone Staffer, we help home service companies generate more leads through targeted cold calling efforts. In this call, we contacted a leasing agent at an apartment complex in Katy, Texas, to schedule a free estimate for power washing services. The leasing agent provided details about their maintenance process and coordinated a time for a project manager to follow up. This is a great example of how outbound marketing for home service companies can effectively connect businesses with potential clients. Below is the redacted call transcript to protect all personal information.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted). This is Elijah. How can I help you?
Lead: Hi, thank you so much for answering the call. This is Tassyl. How are you?
Phone Staffer Caller: Doing good, and how are you?
Lead: I’m doing great, thank you for asking. Sir, I am from (redacted), and I’m a vendor. We will be in your area until the end of the month, and we would like to know if we could connect with you regarding your location. What would be the best time for us to drop by in your area to reach your property manager?
Phone Staffer Caller: Any day from Monday to Saturday, 8:30 AM – 5:30 PM.
Lead: That’s great. Maybe we could do it on Friday around 1 PM – 3 PM? Would that be alright?
Phone Staffer Caller: What is this for?
Lead: Oh yes, I forgot to mention. We are trying to discuss our services with you. We do power washing and soft washing of exterior facilities. There’s no obligation, sir; it will only take 10 to 15 minutes. Our estimator can provide you with an estimate, and you can compare this with your vendor list. It’s up to you whether you’d like to keep it for future reference.
Phone Staffer Caller: Okay. Yeah, that’s fine.
Lead: That’s great! We will be there on March 7th, 2025, around 1 PM – 3 PM. May I know the best email address for you?
Phone Staffer Caller: (redacted).
Lead: Yes, thank you. And may I know your manager’s name, please?
Phone Staffer Caller: Maggie.
Lead: Maggie. And Maggie’s last name please?
Phone Staffer Caller: (redacted).
Lead: I’m sorry, I didn’t catch that. Can you spell the last name?
Phone Staffer Caller: (redacted).
Lead: Thank you. And who am I speaking with right now?
Phone Staffer Caller: Elijah.
Lead: Thanks for that! That’s a unique name. May I know how to spell it?
Phone Staffer Caller: E-L-I-J-A-H.
Lead: E-L-I-J-A-H, right?
Phone Staffer Caller: Yes, that’s my full name.
Lead: Oh, Elijah! I just want to ask, are you the leasing agent or the assistant manager?
Phone Staffer Caller: I’m a leasing agent.
Lead: Okay, perfect. And Elijah, just a quick confirmation: This is for (redacted), located at (redacted). And the best phone number I have here is (redacted). Please correct me if I’m wrong.
Phone Staffer Caller: Yeah, that’s correct.
Lead: Thank you. And just a quick question—when was the last time you power washed your building or property?
Phone Staffer Caller: We have a power washer on-site.
Lead: Oh, okay. No worries. As I mentioned, there’s no obligation. Which areas of the building do you usually power wash?
Phone Staffer Caller: Everywhere.
Lead: Everywhere. Okay, I see. And how often do you power wash your building?
Phone Staffer Caller: Sorry?
Lead: How often do you power wash your building or property?
Phone Staffer Caller: Whenever the residents request it.
Lead: Oh, okay. Thank you for that, Elijah. And just to confirm, will you be the one attending or assisting our project manager for approximately 10 to 15 minutes, or will the manager handle that?
Phone Staffer Caller: It will be maintenance.
Lead: Maintenance—is that