Type: Power Washing
Lead Grade: C
Name: Tiarra (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, using cold calling to generate leads and schedule appointments. In this transcript, we contacted a business to arrange a visit from our client’s estimator for a potential power washing service. The assistant manager confirmed availability and scheduled a meeting to discuss the service further. This is a great example of how cold calling for leads can help home service companies get more business. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Good afternoon, Red Wing Shoes!
Lead: Hi, good afternoon, this is Taza. How are you?
Phone Staffer Caller: Good.
Lead: That’s great to hear. By the way, I am a vendor from (redacted). Our property manager will be in your area up until the end of the month. He’s asking if it’s okay if he will drop by the office, maybe next week?
Phone Staffer Caller: Into our store?
Lead: Oh yes, ma’am, for the Red Wing (redacted).
Phone Staffer Caller: That’s great. Um, I just want to confirm, ma’am, will you be available on Monday afternoon, or do you prefer Tuesday? Because I know Monday is very busy.
Lead: Yeah, probably Tuesday.
Phone Staffer Caller: Okay, Tuesday. Um, just to confirm, may I know the email that we’ve been able to use for this?
Lead: Um, shouldn’t you have that on file? Is it in the property manager’s records?
Phone Staffer Caller: Um, yes, I personally think this is for the— I don’t know if it’s the best email, but the best email that I have is (redacted).
Lead: It’s (redacted).
Phone Staffer Caller: Yes, thank you. And I’m sorry, but I don’t know or I don’t have the information on the property manager’s name. May I know the property manager’s name?
Lead: I don’t know that off the top of my head.
Phone Staffer Caller: Oh, that’s bad for me. Um, how about your name, please?
Lead: May I know your name?
Phone Staffer Caller: Tiara.
Lead: Yes.
Phone Staffer Caller: Wow, like a Tiara. I’m sorry, Tiara, as in—oh, I see. Okay, thank you. And Tiara, are you the assistant manager?
Lead: Yes.
Phone Staffer Caller: Thank you for that. Um, I’m sorry, Tiara, I just want to confirm—would it be okay to know who the best person to look for during the visit of our estimator will be?
Lead: I’ll be here.
Phone Staffer Caller: Okay, you. That’s great. And just to confirm, Tiara, you will have a say in what the decision of your power was, right?
Lead: A why?
Phone Staffer Caller: Oh, because I am from (redacted), and we would like to propose our service to you guys. So, is it okay if we…
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