Type: Power Washing
Lead Grade: C
Name: Jamie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Kennesaw
Intro:
At Phone Staffer, we help home service companies generate more leads through effective cold calling strategies. In this transcript, our team contacted a property manager in Kennesaw to schedule an in-person visit for a power washing service. The property manager expressed interest in discussing potential cleaning needs and coordinated a meeting with the maintenance supervisor. This is a great example of how outbound marketing for home service companies can lead to valuable business opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller: We’re having a great day at (redacted). This is Renate. How can I help you?
Lead: Yeah, hi Renate. Christine here with (redacted) powerwashing. How are you doing?
Phone Staffer Caller: I’m good, how are you?
Lead: I’m doing great. Thank you for asking. Well, I’m just wondering if you can help me because actually, the reason for calling is that we would like to check when would be the best time to drop by your office to reach your facility manager? The property manager, please?
Phone Staffer Caller: I’m actually the property manager. I’m sorry, you said, when would be a good day to stop by?
Lead: Oh yes, we are a powerwashing company, and the reason why I’m asking if we can drop by your office is because we also have an appointment with your neighbor’s establishment. We’re checking if we can also drop by at the same time for your appointment. This is to maximize our time and, of course, to keep your options open. OK?
Phone Staffer Caller: OK.
Lead: So, if ever, any time on Monday or Tuesday before noon?
Phone Staffer Caller: Before noon?
Lead: So, is it OK to drop by on Monday between 10AM to 12PM? And for backup time, Tuesday between 10AM to 12PM as well?
Phone Staffer Caller: Sure, that is fine.
Lead: OK, perfect, and I just want to confirm your name is Renaldo? Did I pronounce it correctly?
Phone Staffer Caller: It’s R-E-N-A-L-D-O.
Lead: R-E-N-A-L-D-O, Renaldo?
Phone Staffer Caller: Yes.
Lead: OK, R-O-N-A-L-D-O. And your last name, please?
Phone Staffer Caller: (Redacted).
Lead: (Redacted), right? OK, thank you. And I just want to confirm the name of the property again. That would be (redacted), located at (redacted), right?
Phone Staffer Caller: Yes, (redacted).
Lead: OK, and this is the address where our manager will go?
Phone Staffer Caller: Yes, that is correct.
Lead: OK, I’ll take note of it. And of course, this is the best number where we can also reach you—(redacted), right?
Phone Staffer Caller: Yes, that is correct.
Lead: OK. And what was the last time you did powerwashing, if I may ask?
Phone Staffer Caller: I’m not sure; this is a new takeover. I would have to check with my maintenance supervisor.
Lead: OK, and will you personally assist our manager for a quick tour of the property for about 10 to 15 minutes on Monday between 10AM and 12PM?
Phone Staffer Caller: No, that would be the maintenance supervisor, but I will let him know.
Lead: OK. May I know the name of the maintenance supervisor, please?
Phone Staffer Caller: OK, give me one second. It’s Jamie.
Lead: OK, Jamie?
Phone Staffer Caller: Yes.
“`