Type: Power Washing
Lead Grade: C
Name: Tracey (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Kennesaw
Intro:
At Phone Staffer, we help home service companies get more leads through professional cold calling. In this example, our team contacted a homeowner in Kennesaw, GA to offer a free estimate for power washing and gutter cleaning services. The homeowner expressed interest in comparing prices to their current provider and requested a follow-up call with pricing based on the property specifications. This call highlights how cold calling for leads can uncover valuable opportunities for home service businesses looking to grow their client base. Below is the redacted transcript from the conversation.
Ai Transcript:
Phone Staffer Caller:
Hello?
Lead:
Hello, Tracey?
Phone Staffer Caller:
Yes?
Lead:
Hi Tracey, good morning. This is Leanne from (redacted). How are you?
Phone Staffer Caller:
Good, who is this?
Lead:
Hi, this is Leanne from (redacted).
Phone Staffer Caller:
Is it the Power Washing Company?
Lead:
Okay. Yeah. I’m calling because we will be working on (redacted) Northwest tomorrow and until next week. I’m wondering if we can supply and offer you a free estimate to power wash your house’s exterior?
Phone Staffer Caller:
You only do power wash or you do gutter cleaning too?
Lead:
Oh, I’m sorry, what is your question, ma’am?
Phone Staffer Caller:
After power washing—garage cleaning? You do power washing, but do you do gutter cleaning too?
Lead:
Oh yeah, of course. We power wash and clean roofs and gutters as well.
Phone Staffer Caller:
How much is it for power wash for driveway and then gutter cleaning?
Lead:
That’s a good question. What we’re offering right now is just a free estimate for the actual cost of the power washing. Our estimator will check your area first and then will provide you with the accurate estimate after checking the area that you want to power wash. Since we’re in the area tomorrow, would you be available for a quick visit from our estimator?
Phone Staffer Caller:
Not really. I’m not home. So I want to know—you know my address and you can Google, look at it, and then see the house size and then tell me the gutter size. And then if you can tell me the driveway power wash price, you can call me. And then if the price is good, I will use you. Yeah, I don’t think I can meet you tomorrow. You’re welcome to come out, but I won’t be home.
Lead:
What about on Friday and Saturday or is there someone at home who can assist our estimator?
Phone Staffer Caller:
You know, I already have someone who I use. They’re very reasonable. You called me, so I’m just trying to compare that to all. I literally don’t have any—I don’t want to spend time for it. I’m sorry.
Lead:
I understand, ma’am. I totally understand. So what would be the best time for a call?
Phone Staffer Caller:
Let me just check on Thursday. You can call me any time. Yeah, you can call me any time.
Lead:
Let me just verify this information. Your address is still on (redacted), NW in Kenesaw, GA (redacted). Am I correct?
Phone Staffer Caller:
Yes.
Lead:
Okay. And this will be the best number to reach you, right? The one ending in (redacted)?
Phone Staffer Caller:
Uh-huh.
Lead:
Okay. So I just want to make sure that we will reach you on time. Can we call on Thursday around 9 to 11 a.m.? Is that okay with you?
Phone Staffer Caller:
Yes, exactly. Yes. 9 to 11.
Lead:
Alright. And may I ask what is the best email where we can send the confirmation and also the estimate as well?
Phone Staffer Caller:
Just call me. That will be good. Thank you.
Lead:
Alrighty. No worries, ma’am. But thank you for your time and have a great day. Bye-bye.
Phone Staffer Caller:
You too. Bye-bye.