Type: Power Washing
Lead Grade: C
Name: Dan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lebanon
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them get more leads through direct outreach. In this call, we connected with a local business in Lebanon to schedule an on-site visit for a power washing service. The discussion covered key areas of their property that may need cleaning, and an appointment window was set to meet with the owners. This interaction highlights how cold calling for leads can help home service businesses secure more opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Broadway Barrel House, how can I help you?
Lead: Hi there, good afternoon. This is Rauel, and I’m calling from (redacted). How are you today?
Phone Staffer Caller: Good, how are you?
Lead: Oh, I’m doing great. Thank you so much for asking. Well anyway, I’m looking to speak to your manager. Is anyone available?
Phone Staffer Caller: Sure, I’ve got someone for you.
Lead: Oh, okay, perfect. But before you transfer me, may I know who the person I’m speaking with?
Phone Staffer Caller: Uhm, it’s either going to be Zack or it’s gonna be a girl named Maria.
Lead: Okay, not a problem.
Phone Staffer Caller: Alright, let me just put you on hold and grab someone for you.
Lead: Sure.
Phone Staffer Caller: Okay.
**[Hold message plays]**
Phone Staffer Caller: Hi there, Maria. This is Rauel. I’m calling from (redacted). We were thinking, when would be the best time we could drop by to introduce the power washing service we have?
Lead: We open at 11 every day. Any time after that.
Phone Staffer Caller: An appointment doesn’t necessarily need to be set. Any time is fine if you guys stop by.
Lead: To make it formal, is there a way we can schedule it on Friday? If there is a time that works for you?
Phone Staffer Caller: We have 11 AM to 1 PM. If that works for you?
Lead: Yeah.
Phone Staffer Caller: Awesome. In case there is a break in schedule, is it OK if we move it to Monday the 17th at the same time?
Lead: Yeah.
Phone Staffer Caller: Awesome. Maria, I’ll be getting some info. Which area of the property do you normally power wash?
Lead: I’m not sure if we do any of that. We don’t hire it out, the owner does it.
Phone Staffer Caller: OK, I see. Do you know which area of the property you often power wash, or do you notice any areas that need to be power washed?
Lead: Uh, like the back?
Phone Staffer Caller: OK. And how about the front? Like the driveway?
Lead: Um, I don’t know if we do that.
Phone Staffer Caller: How about your siding? Does it still look good?
Lead: I mean, it’s wood, so we just repaint it.
Phone Staffer Caller: Oh, OK. I see. We also do power washing or soft washing as well. Also, Maria, I just wanted to know, how often do you power wash the place?
Lead: Uh, probably once a year.
Phone Staffer Caller: And for Friday’s schedule, will you be there to personally assist our project manager for a quick 10 to 15-minute tour?
Lead: Um, I will not be there, no.
Phone Staffer Caller: OK, so do you have someone?
Lead: Yeah, there are always managers there.
Phone Staffer Caller: May I please know the name of the manager on duty?
Lead: I’m not sure which one will be on Friday, but someone will be here. Probably one of the owners, if not both of them.
Phone Staffer Caller: Oh, OK. May I know the name?
Lead: The owners are Dan and Brian.
Phone Staffer Caller: So Dan and Brian, OK. Also, Maria, how about on Monday? Will you be there on Monday?
Lead: Uhhhhhhh. No.
Phone Staffer Caller: OK, I see. No worries. So we will