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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Kenneth (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Louisville

Intro:

At Phone Staffer, we focus on helping home service companies generate leads through effective cold calling strategies. In this particular call, we reached out to a homeowner in Alaska to offer a free estimate for power washing services. After some discussion, the homeowner agreed to have an estimator drop by for an evaluation of their front porch, even though they wouldn’t be home during the visit. This interaction highlights how outbound strategies like cold calling can help home service companies get more leads and expand their business.

Below, you’ll find the redacted contact details of the call to ensure privacy is protected.

Ai Transcript:

Phone Staffer Caller: Hello, hello. Am I speaking with Kenneth?

Lead: This is Kenneth.

Phone Staffer Caller: Hi, Christine here with (redacted) and we are actually in your area, Alaska, working on some neighbors’ properties. Our estimator will be there tomorrow until next week, so he would also like to provide you a free estimate. There is no obligation and no pressure. He’s already in the area, so if…

Lead: What’s it for?

Phone Staffer Caller: This is about a free estimate for your house to be power-washed.

Lead: Oh gotcha. You guys do power washes?

Phone Staffer Caller: Yes.

Lead: No, no thank you.

Phone Staffer Caller: No thank you?

Lead: No, thank you.

Phone Staffer Caller: Okay. When was the last time you power-washed your house? Like how many months or years ago?

Lead: Oh, never done it.

Phone Staffer Caller: Okay, actually here’s the thing. Like what I mentioned, you don’t have to worry, there is no obligation at all. Since one of our estimators is already there, at least he can give you an idea about the price and other services that we can offer. But if you’re not available at home, that’s totally fine, he can just leave the estimate in your mailbox or send it to your email.

Lead: Yeah, I mean I probably won’t get it done, but if he wants to come by the house and look, that’s fine.

Phone Staffer Caller: Yes, of course. At least you will have an idea about the price and services we can offer to power-wash your house. Okay, sir, are you available tomorrow or on Thursday?

Lead: No, I won’t be available to meet with anybody at all.

Phone Staffer Caller: I mean, is it okay if we drop by your house tomorrow or on Thursday?

Lead: Yeah, yeah.

Phone Staffer Caller: Between 1 to 3 p.m., would that be okay with you?

Lead: Yeah, tomorrow between 1 and 3 works.

Phone Staffer Caller: Tomorrow? Well, tomorrow, the only available time is between 3 and 5 p.m. Is that okay with you?

Lead: Yeah, I won’t be there. But that’s fine.

Phone Staffer Caller: I mean, is it okay if our estimator drops by your house between 3 and 5 p.m. tomorrow to give you a free estimate even if you’re not there?

Lead: Yeah, that’s fine.

Phone Staffer Caller: Okay, and if for some reason he’s not available tomorrow, can we also drop by your house on Thursday between 1 to 3 p.m.?

Lead: Sure.

Phone Staffer Caller: So again, I just want to ask: which part of your house would you like to get an estimate for? Is it the roof, the gutters, all the siding, or the entire exterior?

Lead: Front porch.

Phone Staffer Caller: The front porch? Aside from that, would you also like us to check the driveway or any siding? The roof maybe?

Lead: No. No, we don’t have a driveway.

Phone Staffer Caller: How about your roof or the gutter?

Lead: Front porch.

Phone Staffer Caller: Okay, no problem. I just want to confirm, your name is Kenneth (redacted)?

Lead: Yep.

Phone Staffer Caller: And your address is (redacted)?

Lead: Yep.

Phone Staffer Caller: And the best phone number to reach you is (redacted)?

Lead: Yep.

Phone Staffer Caller: And the best email we can send the estimate to is (redacted) at gmail.com, correct?

Lead: Yes.

Phone Staffer Caller: Okay. Thank you. So again, he will call you first