Type: Power Washing
Lead Grade: C
Name: Jennifer (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Loveland
Intro:
At Phone Staffer, we help home service companies grow their business through strategic outbound lead generation tactics, including cold calling campaigns. In this example, one of our team members reached out to a property manager at a senior apartment community in Loveland, Ohio, on behalf of a power washing service provider. The call resulted in scheduling an on-site vendor introduction for the client’s services, showcasing how effective cold calling for leads can be in the property management sector. If you’re looking to get more leads for your home service company, personalized outbound marketing like this can open doors to long-term business relationships. Below is the redacted transcript of that successful outreach.
Ai Transcript:
Phone Staffer Caller:
Thank you for calling (redacted) Senior Apartments, this is Jennifer. May I help you?
Lead:
Hi Ms. Jennifer, good afternoon. My name is Jessica. I was hoping to speak to a property manager.
Phone Staffer Caller:
And what’s it regarding?
Lead:
I am a vendor of a power washing company, and my manager was hoping to drop by your office. Are you one of the management?
Phone Staffer Caller:
Yeah, they’re welcome to come by the office.
Lead:
Oh, sure. Are you available by Monday?
Phone Staffer Caller:
On Monday? Yes, from 8:30 to 5:00.
Lead:
8:30 to 5:00—can we do around 9 o’clock? Are you good with that?
Phone Staffer Caller:
Yeah, that would be fine.
Lead:
Okay, I would like to send an email right now, ma’am, so you can see your company profile. What’s the best email?
Phone Staffer Caller:
Our email address is (redacted)@(redacted).com.
Lead:
Alright, that is perfect. I would like to get your personal last name as well, if you don’t mind. Thank you.
Phone Staffer Caller:
It’s Jennifer (redacted).
Lead:
And can you spell your last name for me?
Phone Staffer Caller:
Thank you, it’s (redacted).
Lead:
Great, well thank you so much Ms. Jennifer. I just have two quick questions for you. I’m pretty sure you’ve been there for so long, ma’am. What do you think are the areas which need cleaning? Because what we cover is patios, windows, garage—almost everything. So what do you think needs cleaning?
Phone Staffer Caller:
We actually, it’s a brand new building. So there’s not really much right now, but we are always taking vendors to have on retainer.
Lead:
Okay, that is awesome. Let me put this right in here. Okay, so let me confirm the information that I have on file.
So correct me if I’m wrong:
The business name is (redacted) Senior Apartments,
The phone—I know,
And the address is (redacted), Loveland, Ohio (redacted),
And the best number to call back ends in (redacted), right?
Phone Staffer Caller:
Yes, correct.
Lead:
Okay, will you be the same exact person who could personally assist my manager for the tour for 10 to 15 minutes?
Phone Staffer Caller:
For the what? I’m sorry?
Lead:
For the tour—same person who would assist my manager for the tour of 10 to 15 minutes once he drops by?
Phone Staffer Caller:
Yes.
Lead:
Okay, yeah, that’s all that he needs. Mr. (redacted), by the way. Let me give you a quick idea—the name of the person who’s going to come is Dan. Dan is my manager. He is a local, so I’m just working for Dan. And the name of the company is (redacted) Power Washing.
But like I said, I’ll send you an email after the call. That way you guys can check it right away. And he’s going to call you before coming by. So yeah, it will be on Monday around 9 o’clock.
Do you have questions for me, ma’am?
Phone Staffer Caller:
Not at this time, I appreciate it very much.
Lead:
Okay, well thank you so much for your time and for all the information. I appreciate your help. You have a good day ahead.
Phone Staffer Caller:
My pleasure. You as well. Thank you, bye-bye