Type: Power Washing
Lead Grade: C
Name: Vince (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Madison
Intro:
At Phone Staffer, we focus on helping home service companies get more leads through effective cold calling strategies. In the call transcript below, we reached out to a homeowner in Madison, Mississippi, to offer power washing services. The homeowner expressed interest in receiving an estimate for their driveway and sidewalk, which was scheduled for the next available time slot. This is another example of how outbound lead generation can help your home service company reach more potential customers and schedule appointments quickly.
Please find the redacted details from this call below for privacy protection.
Ai Transcript:
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Phone Staffer Caller: Hello. Is this Marla?
Lead: No, it’s not Marla.
Phone Staffer Caller: Oh sorry, by any chance is there a Marla Bar?
Lead: Yeah, what’s the nature of the call? I’m her husband. What’s going on?
Phone Staffer Caller: Uh, yes sir. Hi, my name is Mark. I am with (redacted). So, uh, we’re actually around the area working this week for a few of the neighbor’s properties and we wanted to check with you. When was the last time you had the exterior of your house washed?
Lead: Not recently. I have not, but I’m fixing the contract with (redacted) Painters to paint it, so I would not need it washed since that’s part of their plan.
Phone Staffer Caller: Okay, um, that’s great, but we’re not actually doing the house per se. What we’re doing is the driveway, the roof, and if you don’t need the sides of the house we wouldn’t do that. There are other places as well if you need, like the deck of the house, the pool side if you have. So we’re just wanting to inform you that we’re around the area. We can give out pre-estimates to let you know what we can do for you. Would you be interested?
Lead: Well, could you leave the estimate for the driveway and the sidewalk on my door?
Phone Staffer Caller: Um, we could give you a call if you would like. We could drop by and then inform you what we can do for the driveway. Would that work? Like we go there, we checkin’ the driveway, and then we call you and let you know what we’ve got for you?
Lead: Yeah, but I wouldn’t make a special trip. I just, you said you were in the area. Just didn’t know if you’re actually out there, you know, in the neighborhood, so again I wouldn’t make a special trip either. So I wouldn’t make a very special trip over, you know, to do it because I don’t know how interested I am in doing it. So, but, you know, if you are in the neighborhood, that would be fine.
Phone Staffer Caller: Alright. So, uh, our earliest date we can go by to check on your things, they’re already pretty booked this week. Tomorrow’s the only day we can go out. It shows here that we have a schedule for 2 PM, we can drop by the driveway and then call you to let you know the estimate.
Lead: Okay.
Phone Staffer Caller: Thank you. So, uh, sir, just a few details before we go. Uh, just wanted to make sure that we’ll be contacting you and this is the number, (redacted). Is that correct?
Lead: Yes.
Phone Staffer Caller: Alright, uh, if it’s okay, may I have your name, sir?
Lead: Vint.
Phone Staffer Caller: Vint?
Lead: Yeah.
Phone Staffer Caller: Uh, if it’s okay, can I ask you the spelling?
Lead: V-I-N-C-E.
Phone Staffer Caller: Oh, Vince. Thank you, um, same last name, right? The Bar, B-A-R-R?
Lead: That’s right.
Phone Staffer Caller: All right. Thank you. So, uh, I will confirm this information to you. I’ll be sending an email today. Um, can I ask you, what’s your best email address?
Lead: Vivince dot bar and that’s b-a-r-r at (redacted).
Phone Staffer Caller: All right. So I just have to confirm last detail. The place that we’re going is (redacted), state of Madison, state of Mississippi, zip code (redacted). Is that right?
Lead: That’s right.
Phone Staffer Caller: All right, thank you. So