Type: Power Washing
Lead Grade: C
Name: Donna (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Mandeville
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping businesses connect with potential clients through effective cold calling. In this call, we reached out to a property manager in Montevideo to offer a free estimate for power washing services. The manager scheduled an appointment to discuss cleaning the property’s walkways and breezeways. This is a great example of how cold calling for leads can drive business opportunities for home service providers. Below is the redacted transcript from the conversation to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Hi, hello, good morning, Yoli here. How are you today?
Lead: All right.
Phone Staffer Caller: Yeah, the reason I’m calling today is to check when would be the best time to drop by your office to speak with the property manager.
Lead: The office hours are 9 to 5, Monday through Friday, and we have a break between 12 and 1.
Phone Staffer Caller: Oh, I see. Am I speaking with the property manager?
Lead: Yes.
Phone Staffer Caller: Oh hi, hello there. Good afternoon, nice to hear that. One of our project managers will be in the area next week. We just wanted to present to you some of our proposals. This will take approximately 10 to 15 minutes of your time.
We offer power washing services and can provide you with a free quotation in case you need our service. We have availability next week. Let me check… that would be Tuesday. Are you available Tuesday?
Lead: No, I’m booked up all day.
Phone Staffer Caller: Oh, I see. What would be the best day that we could drop by to talk to you?
Lead: I don’t have anything marked down for Wednesday.
Phone Staffer Caller: Oh, so you mean you’re available Wednesday?
Lead: Yes.
Phone Staffer Caller: Oh perfect. Do you prefer morning or afternoon? We have availability from 9 to 11 a.m., 11 to 1, or another time that works best for you.
Lead: How long is this going to take?
Phone Staffer Caller: It will take only approximately 10 to 15 minutes, or even less than 10 minutes.
Lead: Two o’clock?
Phone Staffer Caller: Oh, two o’clock? Sure. Two o’clock on Wednesday.
Let me ask a few questions. How often do you power wash the property? Is it once a year? Twice a year?
Lead: I mean, it could be five or whenever it needs it.
Phone Staffer Caller: Oh, I see. All right. And normally, which areas are power washed? Is it the driveway, the walls of the property, the buildings, or another part?
Lead: It would be mostly the cement.
Phone Staffer Caller: Oh, the walkway?
Lead: Yeah, the walkway and the breezeway.
Phone Staffer Caller: Oh, I see. All right, perfect. I’ll inform our project manager to drop by on Wednesday.
Can I ask your name again? I’m sorry, I wasn’t able to catch it.
Lead: Donna.
Phone Staffer Caller: I’m sorry?
Lead: Donna. D-O-N-N-A. Donna.
Phone Staffer Caller: Oh perfect. And your last name, Donna?
Lead: (redacted).
Phone Staffer Caller: Okay. All right, perfect.
So the address we have is (redacted). Is that correct?
Lead: Yes.
Phone Staffer Caller: Okay, so Donna, will you be the one to meet with our project manager for a walkthrough of the property for about 10 to 15 minutes?
Lead: Yes.
Phone Staffer Caller: Okay, perfect. And before we end this call, we will send some information about our services. What would be the best email to send it to?
Lead: (redacted).
Phone Staffer Caller: Oh, I’m sorry—could you spell that?
Lead: (redacted).
Phone Staffer Caller: Okay, perfect. All right. Thank you so much for your time, Donna. I know you’re busy.
“`