Type: Power Washing
Lead Grade: C
Name: Taylor (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Mason
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, using cold calling to generate high-quality leads. In this transcript, we contacted a property management office in Mason, Ohio, to introduce professional power washing services. While the company currently works with a provider, they were open to gathering more information and agreed to an on-site visit. This is a strong example of how outbound marketing for home service companies can create new opportunities and expand business connections. Below is the redacted call information to ensure privacy.
Ai Transcript:
“`
Phone Staffer Caller: Thank you for choosing (redacted). This is Taylor. How may I help you?
Lead: Hi there, Taylor! Good afternoon. This is Roel, by the way, and I’m calling from (redacted) power washing. How are you today?
Phone Staffer Caller: I’m good, how are you?
Lead: I’m doing great, thank you so much for asking. Well, anyway, Taylor, am I speaking to the property manager?
Phone Staffer Caller: No, she’s in a meeting right now.
Lead: Oh, I see. When would be the best time that I can call back to speak with your property manager?
Phone Staffer Caller: Um, I’m not sure of her exact schedule today. Is there something I can help you with?
Lead: Yeah, so you know what, we offer power washing services, and we wanted to know when would be the best time to drop by the property, speak with your property manager, and introduce the power washing service that we have.
Phone Staffer Caller: Feel free to stop by whenever if you want to drop off some information. I just don’t know her exact schedule because she’s also helping out at some of our other properties.
Lead: Oh, I see.
Phone Staffer Caller: We are currently working with a power washing company, but it’s always good to have some backup options. Like I said, if you wanted to either send us an email or drop off some information, we can definitely pass that along to her.
Lead: Oh, yeah, exactly. So, will she be there if we do a visit to assist our project manager?
Phone Staffer Caller: I don’t know her schedule, so I can’t say for sure.
Lead: Oh, I see. Yeah, because we’re thinking of dropping by on Monday.
Phone Staffer Caller: Typically, she’s not here on Mondays.
Lead: Oh, how about Thursday?
Phone Staffer Caller: I mean, I don’t know what her Thursday looks like, but if you want to stop by, you can.
Lead: What’s the best time to stop by to make sure the property manager is available?
Phone Staffer Caller: I don’t know her exact schedule, so anytime on Thursday. There will be someone in the office, but I can’t guarantee she’ll be available.
Lead: Okay. How about this—do you know who will be available on Thursday?
Phone Staffer Caller: It would either be myself, the property manager, or our two leasing consultants. It depends on what time you stop in.
Lead: Oh, I see. Taylor, you’re the assistant property manager, correct?
Phone Staffer Caller: Yes.
Lead: Awesome! Well, since you’re the assistant property manager, I believe you can assist our project manager by doing a 10-15 minute tour of the property, right?
Phone Staffer Caller: I mean, yeah, I can show them the properties if they want to see it.
Lead: Okay, perfect. Well, I can go ahead and schedule an appointment with you then. What is your last name, by the way?
Phone Staffer Caller: Do I have to give out that information?
Lead: No worries. We already work with another pressure washing company, but we’re happy to get your information. If someone stops by on Thursday, we can take down their information.
Phone Staffer Caller: Yeah, just have them stop by on Thursday, and we’ll grab their information if they’d like.
Lead: Perfect. And I just wanted to confirm, is your address still (redacted)?
Phone Staffer Caller: Yes.
Lead: Awesome. And what was your company again? I didn’t catch that.
Phone Staffer Caller: Oh, I