Type: Power Washing
Lead Grade: C
Name: Gitau (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Matthews
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them get more leads through cold calling. In this call, we connected with a property manager in Matthews, North Carolina, to discuss power washing services. The client was interested in scheduling a virtual appointment to explore potential cleaning needs for various properties. This is a great example of how cold calling for leads can generate valuable business opportunities for home service companies. Below is the redacted call transcript to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller:
As soon as you receive this message, please (redacted). That would be great. And that email would be at SUPPORT at (redacted). Thank you so much. Let me know what’s going to be your first and last name, at least I could address you properly on the email.
Lead:
My first name is going to be Gitau—G, I, T, A, U—Gulf, India, Tango, Alpha, Uniform. The last name is (redacted).
Phone Staffer Caller:
Very good, thank you so much. Is this also the best phone to reach you, just in case?
Lead:
Got it.
Phone Staffer Caller:
So, I believe we have in here somewhat like an office address—(redacted).
Lead:
Yes.
Phone Staffer Caller:
And that’s in Matthews, North Carolina. The zip code is (redacted), correct?
Lead:
Yes.
Phone Staffer Caller:
Perfect, thank you so much. I will definitely go ahead and request my project manager to send you an email. But by any chance, do you think we could try to stop by somewhere around April 14th, a Monday, or April 15th, a Thursday?
Lead:
Well, I can’t promise that because, you know, we have so many properties, and then we don’t know whose it was. We don’t know who is going to be in the office at that particular time.
Phone Staffer Caller:
Oh, so you’re not really in the area more likely?
Lead:
Yes.
Phone Staffer Caller:
So, because of the business schedule, aside from email, do you think a phone call or something virtual is better?
Lead:
Yeah, phone call and email.
Phone Staffer Caller:
Oh, okay. I can actually also request that so at least we could properly discuss things. But if you don’t mind me asking, when do you usually do the power washing, or maybe when was the last one?
Lead:
It just depends on the—it just depends on what building we have and what property that we have.
Phone Staffer Caller:
Oh, okay. There is no set schedule?
Lead:
Yeah, there is no set schedule.
Phone Staffer Caller:
Are there specific areas of the property that you usually focus on in terms of power washing?
Lead:
South Charlotte.
Phone Staffer Caller:
I mean like the areas of the property?
Lead:
No, it varies. And when I say it varies, it’s because it depends on what property we have and what type of sidings we have. Sometimes you may have a tree on one side of the building, for example, on the right, which basically causes mold on the building. So we do that part, or there is a patio that needs work depending on the condition. So it’s just going to be the patio or the driveway. It basically varies based on the building’s needs.
Phone Staffer Caller:
Yes, of course. Usually sidings, patio, or driveway—it really depends on the needs of the property, whatever needs to be power washed on that specific property.
Lead:
Exactly.
Phone Staffer Caller:
Is it possible for my project manager to give you a phone call somewhere in, let’s say, around the second week of April? Or is there a specific day that you are most available? Because I am pretty sure Mondays could be very busy, and Fridays possibly, too.
Lead:
No, Mondays are fine, and Saturdays are the best days.
Phone Staffer Caller:
I see. So Mondays are fine as long as it’s going to be virtual since you are not sure. It seems