Type: Power Washing
Lead Grade: C
Name: Brianna (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: McKinney
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies through effective cold calling strategies. In this transcript, we contacted a business representative in McKinney to discuss power washing services for their property. The representative expressed interest in a proposal and scheduled a time to meet with our client for an estimate. This conversation highlights how cold calling for leads can help home service companies connect with potential customers and generate new business opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller:
Hello? Your phone is breaking up. I can barely understand you.
Lead:
Oh, oh, what about now? Is this better? I’m so sorry.
Phone Staffer Caller:
That’s a little bit better, yeah.
Lead:
Oh, yeah, thank you so much. Yeah, I am with a power washing company. I’m a vendor, so we were hoping to get in touch with you to see if you are available tomorrow because my manager would like to drive by your office. Will you be available tomorrow?
Phone Staffer Caller:
I won’t be in office tomorrow.
Lead:
Okay, if tomorrow is not a good time, you can tell me. Actually, my manager’s open during the week, until next week. So whatever date is available for you.
Phone Staffer Caller:
You said for power washing?
Lead:
That is correct. We’re also sending a proposal to (redacted), so we’re trying to counter whatever vendor you have at the moment. But this one with us is without any rush. No close of deals yet. It’s just a 10 to 15-minute quick talk. If you and my manager have a great time, then yeah, you can maybe go from there. You can use us as a backup in the future.
Phone Staffer Caller:
Okay, yeah, that’s fine. Tomorrow wouldn’t be good, probably. Yeah, you can check. I know you’re busy.
Lead:
Alright, my manager’s open between 10 o’clock to 3 in the afternoon. What’s the best time for you to squeeze us in?
Phone Staffer Caller:
You said 10:30 to when?
Lead:
To 3 o’clock in the afternoon.
Phone Staffer Caller:
Okay, um, we can do—let’s do 10:30, then.
Lead:
10:30? Okay, that would be great. I would like to send you an email, ma’am, so you can check our company profile. What’s the best email for your company?
Phone Staffer Caller:
It’s going to be (redacted).
Lead:
I’ll be sending it right now. Let me confirm the information that we have on file. Correct me if I’m wrong. The business name is (redacted), the address that we have on file is (redacted). Best number to call back is ending in (redacted).
Phone Staffer Caller:
Yes.
Lead:
What is your full name so I can address you properly?
Phone Staffer Caller:
Daniel.
Lead:
Is your last name Daniels?
Phone Staffer Caller:
Yes.
Lead:
Okay, gotcha. Just two quick questions before I let you go. Since you have been with this property for quite a while, what areas do you think need cleaning the most? Because we cover sidewalks, parking garages, almost everything—every exterior. What’s the main point that needs cleaning?
Phone Staffer Caller:
For us, it’s probably hallways and stairwells.
Lead:
Okay, gotcha. And how often do you need those locations cleaned?
Phone Staffer Caller:
I’m not sure. We’re waiting on our budget to see if that’s even something they budgeted for. So, um, I’m not sure how often they would do that.
Lead:
Okay, not a problem, to be honest. There’s no pressure at all. The quotation that he’s going to give is actually for free. There’s nothing that you would have to pay out of pocket. So if it’s something that you guys might consider in the future, that’s totally fine.
Last question for you before I let you go—will you be the same person who would personally assess my estimator for about 10 to