Type: Power Washing
Lead Grade: C
Name: Pamela (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Metairie
Intro:
At Phone Staffer, we specialize in home service outbound lead generation through effective cold calling strategies. In this transcript, we contacted a business in New Orleans to offer a free estimate for power washing services. After speaking with a new employee, we were able to connect with the owner, who agreed to an appointment for an estimate the following day. This exchange highlights how outbound marketing for home service companies can result in valuable leads. Below is the redacted information from the call to maintain privacy.
Ai Transcript:
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Phone Staffer Caller: Hey, good morning, this is Maria. Is there someone I could speak to regarding your exterior maintenance?
Lead: Exterior maintenance? May I help you?
Phone Staffer Caller: Yeah, I work with (redacted) power washing, and my team will be visiting the area this week. We’re hoping to drop by (redacted) building to maybe introduce our power washing services. This is what I’m calling for, if anyone would be available.
Lead: Ok, no problem. Thank you.
—
Phone Staffer Caller: Hey, good morning, this is Maria. How are you?
Lead: Good. How are you?
Phone Staffer Caller: Doing pretty well, can’t complain, thank you. Sorry, I was just trying to give it a shot. I work with (redacted) power washing. We do exterior power washing of buildings. My team will be visiting the area this week and next week too.
We’re hoping to see if we can also drop by (redacted) building, maybe introduce our power washing services. Just give you an estimate, like a proposal. No commitment really. Since we’re already there, we’re trying to also go to (redacted) building if you’re available for 10 to 15 minutes, maybe?
Lead: Huh? I’m not the person to ask. I don’t know why the phone was handed to me.
Phone Staffer Caller: Oh yeah?
Lead: I just walked in and started working today. It’s my first day.
Phone Staffer Caller: Oh, got it.
Lead: So, you have a pressure washing business, you said, right?
Phone Staffer Caller: Yeah, that’s right. Pressure washing.
Lead: Uh-huh. Okay. And you want to come over and give an estimate? About 15 minutes?
Phone Staffer Caller: Yeah, 10-15 minutes anytime this week. If there’s a facility manager you guys have, or like a manager or …
Lead: Can you hold one second? Let me tell the owner real quick.
Phone Staffer Caller: Yeah, no problem. I appreciate it, thank you.
(Short pause)
Lead: So, you can come over for an estimate today?
Phone Staffer Caller: Today? Tomorrow actually is the earliest we could go. Tomorrow, Tuesday, between 11 and 1 in the morning. Is the owner available?
Lead: Yeah, I think that can work out. Now, how much do you charge for an estimate?
Phone Staffer Caller: The estimate is no charge at all. So, we go there, we’ll give you a proposal, an estimate. You don’t need to commit that day. Then if you guys would need us sometime in the future, we could go there.
But if your question is just about the estimate—no, that’s going to be totally no cost.
Lead: Yeah, that’ll be fine. We’re gonna be here tomorrow.
Phone Staffer Caller: Yeah? That works good?
Lead: Perfect.
Phone Staffer Caller: Before I let you go, I just need to make sure—you guys are at (redacted) West Napoleon Avenue and that’s (redacted), right?
Lead: Yes.
Phone Staffer Caller: Perfect. Who am I going to be looking for? The name of the owner, is it you?
Lead: Pamela.
Phone Staffer Caller: Can I get the last name, please?
Lead: (No response)
Phone Staffer Caller: Totally fine. Do you have an email address I could send you guys our details?
Lead: No problem. It’s Gabriel.
Phone Staffer Caller: Oh, Gabriel. Thank you. You have an email? I can send you guys our details.
Lead: I don’t know