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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Ronald (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Morrow

Intro:

At Phone Staffer, we help home service companies grow their business through targeted outbound efforts, including cold calling for lead generation. In the following transcript, we reached out to a homeowner in Morrow, Ohio, on behalf of Dan’s Power Washing to offer a free estimate for their exterior power washing services. Despite being out of town, the homeowner showed interest in the service and agreed to a follow-up call for further scheduling. This interaction highlights the effectiveness of cold calling strategies for generating leads in the home services sector.

Below is the redacted information from the call, preserving the privacy of the individuals involved.

Ai Transcript:

**Phone Staffer Caller**: Hello.

**Lead**: Hello.

**Phone Staffer Caller**: Ronald, good evening. This is Rose, and I’m calling from (redacted). How are you?

**Lead**: You’re calling from what?

**Phone Staffer Caller**: I’m sorry, I’m calling from (redacted). So we’re going to be at (redacted) this week to work on a few neighbor’s houses. I’m just calling to see if you’d like to get a free estimate for having your house exterior power washed.

**Lead**: You know, I’m in Oklahoma right now. My wife is home but she does not want to handle something like that. The next time you’re around, give me a call. Right now, no.

**Phone Staffer Caller**: Actually, we don’t, or the estimator doesn’t really need to talk to her or meet her personally. We can just give you the estimate over the phone. Just let me know when you would be available for this.

**Lead**: Well, you can call me if you want to, or you can send me a text message. You know, if you want to do this from the outside.

**Phone Staffer Caller**: Yes, of course.

**Lead**: I’m not home. I’m in Oklahoma, so I can’t…

**Phone Staffer Caller**: Oh, it’s okay.

**Lead**: I can’t be there.

**Phone Staffer Caller**: Are you available tomorrow around 5 to 7 p.m.?

**Lead**: Very possibly, you know, you mean as far as for calling me?

**Phone Staffer Caller**: Oh yes, for calling you.

**Lead**: Oh ok. Yeah, because I… Yeah, that’ll be fine.

**Phone Staffer Caller**: Alrighty. And before I secure this slot for you Ronald, I just need to verify a couple of things first. So, last name is (redacted), right?

**Lead**: Yes.

**Phone Staffer Caller**: And phone number, that would be (redacted)?

**Lead**: That’s correct.

**Phone Staffer Caller**: So we can have everything in writing and we can send it to (redacted), correct?

**Lead**: No.

**Phone Staffer Caller**: Ok. And in what e-mail address should we send you the details of the quotation?

**Lead**: You know what, I don’t want to give you my e-mail address right now. That would be fine. What I would prefer is if you would just call me again tomorrow.

**Phone Staffer Caller**: Ok. Alrighty. And last one, Ronald, address at (redacted), Morrow, Ohio (redacted), right?

**Lead**: Correct. Correct, yes.

**Phone Staffer Caller**: Ok, so I think I got everything that I needed here, so just expect a call from our estimator tomorrow around five to seven p.m.

**Lead**: Ok.

**Phone Staffer Caller**: Ok.

**Lead**: That will be fine.

**Phone Staffer Caller**: Thank you.

**Lead**: Thank you so much for answering this call Ronald. Have a good one.

**Phone Staffer Caller**: Thanks. Ok, thank you, bye.

**Lead**: Thank you, bye-bye.