Type: Power Washing
Lead Grade: C
Name: Allan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Mountain Brook
Intro:
At Phone Staffer, we specialize in helping home service companies get more leads through strategic outbound marketing efforts. In this cold call, our agent contacted a property management office in Mountain Brook to schedule a quick meeting on behalf of a power washing company. The goal was to discuss potential annual pressure washing needs and coordinate a site visit with the maintenance supervisor.
This conversation demonstrates how cold calling for leads can be an effective part of a home service lead generation strategy—opening doors for future business and long-term vendor relationships. Below is the redacted information from the call to maintain privacy.
Ai Transcript:
Phone Staffer Caller: Hello, and thank you for calling (redacted), a (redacted) community. If you are looking for a new home and you’d like to receive a text from us that will allow you to self-schedule a tour as well as text with us in the future, press 1. If you are looking for a new home, and would like to speak with a leasing consultant, press 2. If you are a current resident, please press 3. To repeat this menu, press 3 to repeat this menu. This call, and the information you provide, may be recorded and used by the property, and a third-party service provider for quality and product improvement purposes.
Phone Staffer Caller: Thanks for calling (redacted), this is Kimberly. How can I help you?
Lead: Hi there, Kimberly. How are you?
Phone Staffer Caller: I’m great, how are you?
Lead: Awesome, I’m doing great. Thank you for asking. I was looking for Hayley.
Phone Staffer Caller: Hayley is not in today. Can I take a message?
Lead: Oh ok, perhaps you can help me. By the way, I’m a vendor for a power washing company. Just checking if we can drop by the office—let’s say around Wednesday, for about 10 to 15 minutes.
Phone Staffer Caller: You said today?
Lead: No, next Wednesday.
Phone Staffer Caller: Yes, next Wednesday. I don’t see one—she has variance—so that’s a very bad day, actually, to stop by. Usually, the middle of the month is better.
Lead: Middle of the month, ok. Let’s see—the 2nd week of April. Do you think it’s much better?
Phone Staffer Caller: Yes, I have here Wednesday, April 9. Second week—do you think that’s much better time?
Lead: Sure, yeah. That would be better, in the 2nd. April 9—so I have here 11 a.m. to 2 p.m. Do you think that works just fine for about 10 to 15 minutes?
Phone Staffer Caller: OK, awesome.
Lead: And Kimberly, you are the Assistant Property Manager?
Phone Staffer Caller: That’s correct.
Lead: Just a quick question—how often do you guys pressure wash the property?
Phone Staffer Caller: We can’t right now, we are doing a construction project.
Lead: Got it, got it. My project manager can drop by and see what areas we can pressure wash. But typically, how often do you guys do it? How often, at which point of the year, do you pressure wash?
Phone Staffer Caller: Just once a year. I’m not sure when.
Lead: Once a year. Okay, got it. And usually, which areas do you guys pressure wash?
Phone Staffer Caller: The exterior and the hallways.
Lead: On April 9, will it be my project manager during the tour, or maybe Hayley?
Phone Staffer Caller: Most likely, you would be meeting with Allen. Hayley may have some time—I’m not entirely sure. She’s not here for me to confirm, so I’m not the best person to talk to.
Lead: OK, alright. But you mentioned Allen—we can have Allen meet my project manager. What is the position of Allen?
Phone Staffer Caller: He’s a Maintenance Supervisor.
Lead: Oh, Maintenance Supervisor. So he’s also knowledgeable when it comes to the facilities and pressure washing the apartments.
Phone Staffer Caller: He works overseas.
Lead: Smith Allen—is it A-L-L-A-N?
Phone Staffer Caller: Uh huh.
Lead: Got it. Hold on. And I just need to confirm if I got the address right for (redacted)—that’s (redacted)?
Phone Staffer Caller: That’s correct.