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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Donald (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Murfreesboro

Intro:

At Phone Staffer, we help home service companies generate leads through targeted cold calling strategies. In this transcript, we contacted a homeowner in Murfreesboro to offer a free estimate for power washing services. The homeowner expressed interest in receiving a quote remotely since they would not be available for an in-person consultation. A call was scheduled to provide further details on pricing for cleaning the home’s exterior. This interaction highlights the effectiveness of cold calling for lead generation in the home service industry, and how outbound calling efforts can help businesses secure more opportunities. Below is the redacted information from the call for added privacy.

Ai Transcript:

**Phone Staffer Caller**:
Hello?

**Lead**:
Hello.

**Phone Staffer Caller**:
Good morning, this is Rose and I am calling from (redacted), how are you?

**Lead**:
I am doing well, how are you doing?

**Phone Staffer Caller**:
I’m doing good as well, thank you for asking Donald. So we’re currently at (redacted) Drive this week power washing some houses in the neighborhood and I’m just calling to see if you would like to get a free estimate for power washing your house exterior while we’re in the area?

**Lead**:
Well, that would be a bad week for me because I will be working out of town, so I might have to catch up on this time. I won’t be in town working this week.

**Phone Staffer Caller**:
Okay, how about next week.

**Lead**:
Uh, well let me check my schedule and can I just call you back and let you know?

**Phone Staffer Caller**:
Um, how about if um, we can actually just hop on a phone call and we’ll provide you an estimate, like to see what you have, and then we’ll provide you an estimate over the phone Donald, if you’re not available for an in-person estimate. So, can we give you a phone call on Wednesday around, uh, 3 to 5 p.m.?

**Lead**:
Yeah, I’m— Yes.

**Phone Staffer Caller**:
Okay, so that would be on the 20th of November around 3 to 5 p.m. Our estimator will give you a phone call to provide you with a quotation for power washing your house exterior. But aside from your house exterior, are there any other areas that you would like to get an estimate for power washing?

**Lead**:
Um, no ma’am, no ma’am.

**Phone Staffer Caller**:
Okay. And for me to have your details forwarded to our estimator, let me verify a couple of things— a couple of info. Your last name is (redacted), right? Spelled as E-R-V…E-S?

**Lead**:
Yes, ma’am.

**Phone Staffer Caller**:
Okay, got it. And the best callback number, that would be the one ending in 0643?

**Lead**:
Uh, yes.

**Phone Staffer Caller**:
Okay. And what is the best email address where we can send you the confirmation?

**Lead**:
Um, you can just send it through my Hotmail. Just Dervs at Hotmail.com.

**Phone Staffer Caller**:
Got it, thank you. Dervs at Hotmail.com. And, just to confirm, your street address, that’s (redacted) Drive, (redacted), Tennessee, (redacted). Correct?

**Lead**:
Yes.

**Phone Staffer Caller**:
Okay, I got it. So I think I got everything that I needed here, Donald. And just remember that this is just an estimate, so completely no obligation at all.

**Lead**:
Okay, and thank you so much for answering the call, Donald, and you have a good one.

**Lead**:
Thank you, have a great day.

**Phone Staffer Caller**:
Thank you. Bye-bye.