Type: Power Washing
Lead Grade: C
Name: Patricia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Nashville
Intro:
At Phone Staffer, we help home service companies generate leads through effective cold calling strategies. In the transcript below, we reached out to a homeowner in Nashville, Tennessee, offering a free estimate for power washing services. Although the homeowner expressed that their brick home and gutters were well-maintained, they did show interest in having their driveway power-washed. A follow-up phone call was scheduled to provide further details. This type of lead generation, where no pressure is applied, is a great way to get more leads for home service companies by understanding customer needs and creating opportunities for further discussions.
Below is the redacted information from the conversation to protect individual privacy.
Ai Transcript:
**Phone Staffer Caller**: … I’m on the phone with Patricia, hi.
**Lead**: Christine here with (redacted), and we will be in your area tomorrow until next week working on some neighbors’ properties, and our estimator would also like to drop by to your house to provide you a free estimate for your house to be power-washed. Like, when was the last time you power-washed your house, or how many months or years?
**Phone Staffer Caller**: It hasn’t happened because of the outbreak.
**Lead**: OK, you don’t have to worry ma’am. Just in case if there is a hard-to-reach area like we do power-washing the roof, the gutter part, the driveways, the deck, well we can help you with that. That’s why our project manager will be there tomorrow until next week, I think. He can also drop by to your house and provide you a free estimate. Like what I mentioned, you don’t have to, there’s no obligation. No pressure here. We just want to give you an idea about the price and other services that we can offer and you can take it from there, OK?
**Phone Staffer Caller**: OK, so what, cause I be work tomorrow, ain’t nobody gonna be at my house.
**Lead**: You’re not available tomorrow at home?
**Phone Staffer Caller**: No, no.
**Lead**: OK, no worries. Is there someone in your house that is available to talk to?
**Phone Staffer Caller**: No, ain’t nobody in the house with me, so no. I gotta work tomorrow.
**Lead**: OK, that’s OK. If you would like, he can just give you a call. Are you available for a phone call tomorrow?
**Phone Staffer Caller**: You can call me if I can pick up, I will pick up.
**Lead**: Yeah, are you available like between nine to 11 or 11 to one?
**Phone Staffer Caller**: You could probably try estimate 11 to one, but if I’m in a meeting, I can pick up the phone.
**Lead**: So, I see. 11 to one. If ever that you’re not available, is it okay? If he can call you like three to 5 p.m. as well?
**Phone Staffer Caller**: Yeah, I think he can.
**Lead**: OK. And ma’am, I just wanna confirm, I just wanna ask. Like what part or what particular area of your property that’s causing you concern due to buildup or coloration about in terms of needing power wash?
**Phone Staffer Caller**: None of it really. Oh. I’m not gonna be in my driver’s seat by wash town but that’s it. My house is all brick and it’s got just little.
**Lead**: Oh, okay.
**Phone Staffer Caller**: It’s got little satin on it but it’s always clean.
**Lead**: Okay, that’s great. How about like, how about your roof just in case there is a moss or just how about your drive paint?
**Phone Staffer Caller**: No my roof is about two years old now. No.
**Lead**: Since it is already two years old how about the gutter part of your house? Well we can give you an estimate for that. For the gutter.
**Phone Staffer Caller**: Yes gutter part.
**Lead**: No, I really don’t have no problem with gutters. I got gutter genies and no water nothing going in them. So no.
**Phone Staffer Caller**: Yeah.
**Lead**: That’s actually like what I meant. So if he can do anything it’d probably be maybe the side of the driveway or something. I don’t need it.
**Phone Staffer Caller**: The side of the house, the driveways, right?
**Lead