Type: Power Washing
Lead Grade: C
Name: Quintella (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Orleans
Intro:
At Phone Staffer, we help home service companies get more leads through cold calling and outbound marketing strategies. In this transcript, our team contacted a property management office in New Orleans to schedule a meeting regarding power washing services. After speaking with a leasing agent, we secured an appointment with the decision-maker to discuss potential cleaning needs. This successful outreach highlights the effectiveness of cold calling for leads in the home service industry. If you’re looking to improve your home service lead generation, this approach can help you connect with the right prospects. Below is the redacted information from the call to maintain privacy.
Ai Transcript:
“`
Phone Staffer Caller: Good morning, Forest Park Department. Colleen, how can I help you?
Lead: Hi, my name is Emily. I’m with (redacted). We would like to know when would be the best time my project manager could drop by the office of the manager who makes decisions when it comes to power washing.
Phone Staffer Caller: You can come anytime and check in with her.
Lead: Okay. So am I speaking with a manager now?
Phone Staffer Caller: You’re speaking with a leasing agent. Would you like to speak with the manager?
Lead: Yes, please.
Phone Staffer Caller: Ok. Give me one moment. And what company is this?
Lead: (Redacted).
Phone Staffer Caller: (Redacted)?
Lead: (Redacted).
Phone Staffer Caller: (Redacted)? Ok, give me one sec.
Lead: Isn’t she..?
Lead: (Redacted).
Phone Staffer Caller: Ok. Hey, she said you can come by next Wednesday.
Lead: Oh, Wednesday? Next Wednesday? Could I speak with a manager? Because I need to set up an appointment.
Phone Staffer Caller: They are not available at the moment. I’m letting you know you can come by Wednesday. I can take your phone number and your name, and I can have them give you a call back when they are available.
Lead: Okay, so did she say that we can come by on—did you say Wednesday?
Phone Staffer Caller: Uh, Wednesday, yes. She said you can come by on Wednesday. If you want to come and have a meeting with her, you can discuss further options from there.
Lead: Thank you. So she’s authorizing you?
Lead: So my name is Emily, and I’m with (redacted). Do you see the number there? It’s (redacted).
Phone Staffer Caller: Okay, (redacted).
Lead: (redacted).
Phone Staffer Caller: (redacted), okay. And your name is Emily, and that’s (redacted)?
Lead: So, uh, okay. So she’s authorizing you to set up this appointment, looking to come by on Wednesday?
Phone Staffer Caller: Yeah, I just spoke with Ms. (redacted), who’s the office manager. She just informed me that Wednesday will be a good day for you to come by.
Lead: And would it be morning or afternoon then?
Phone Staffer Caller: Morning. Yeah, morning is fine.
Lead: Let’s say about 10 o’clock.
Phone Staffer Caller: 10 o’clock. It would be Wednesday, next Wednesday.
Lead: We do have 9 to 10, 10 to 11, or 11 to 1. Which one?
Phone Staffer Caller: You can do 9 to 10 because you’re just coming in to have a meeting with her to see what you want to do further. I’m not authorizing for the power washing.
Lead: Because it will be approximately just 10 to 15 minutes. So my manager and your manager can go through the facility, and then he could give a free quote and proposals.
Phone Staffer Caller: Yes, exactly.
Lead: Will she be the one to…?
Phone Staffer Caller: Make the decision? Yes, she’ll be the one.
Lead: And will she be the one to assist and tour with my manager?
Phone Staffer Caller: Yes, Ms. (redacted). She’s the main manager here. And she told me that she’s giving authority to set up this appointment on Wednesday.
Lead: Yes. Okay, so Wednesday…
Phone Staffer Caller: Thank you. So Wednesday, we’ll see you guys between 9 and 10, okay?