Type: Power Washing
Lead Grade: C
Name: Krystal (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Orleans
Intro:
At Phone Staffer, we help home service companies get more leads through outbound marketing strategies like cold calling. In this transcript, we contacted a property representative in Orleans to offer a free estimate for power washing services. The representative scheduled an appointment for an assessment of their sidewalks and exterior surfaces. This is a great example of how outbound marketing for home service companies can generate valuable leads. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
**Phone Staffer Caller:** Hello and good day! Welcome to St. Joe’s, Crystal speaking.
**Lead:** Hi, Crystal! Good afternoon. This is Kim. How are you?
**Phone Staffer Caller:** Oh, hi Kim! I’m good! How are you?
**Lead:** Oh, very good. Hey, I hope I get to yours today.
**Phone Staffer Caller:** Of course, I did, I did!
**Lead:** That’s good to hear. But anyway, it’s just a very quick question for me right here because I’m calling from (redacted) Power Washing Services, and my project manager is going to be in (redacted) Street next week, so I just wanted to see if you guys would be available—maybe just ten minutes of your time—so we could drop by and offer some proposals.
**Phone Staffer Caller:** Well, I don’t even want to waste your time because you do everything in-house.
**Lead:** Oh, that’s a good one. Well, that’s totally fine. It’s just so happened that we’re doing some work in there, and that’s actually why I’m going to take any chances right here. But yeah, if you would be willing to still do the estimate nonetheless, we would be very happy to provide it—just in case you need more people someday.
**Phone Staffer Caller:** All right.
**Lead:** What day do you prefer? Let me check our calendar really quick.
**Phone Staffer Caller:** Thank you so much.
**Lead:** Is there a day next week that you guys would prefer?
**Phone Staffer Caller:** Monday.
**Lead:** Oh, let me see if my project manager would be available at that time. That’s my birthday, so I guess I will not invite him so that he could go. Well, let me see. Monday—would you prefer morning or afternoon?
**Phone Staffer Caller:** Uh-huh…
**Lead:** Sorry, I got distracted. What did you say?
**Phone Staffer Caller:** Oh, sorry! I was just asking—next week, Monday, would you prefer it in the morning or afternoon?
**Lead:** Morning.
**Phone Staffer Caller:** Alright, let’s say like between 9 in the morning to 11—is that okay?
**Lead:** Oh, 11. So somewhere between 11 to 1 p.m. would be a perfect time.
**Phone Staffer Caller:** That’s good. So Monday is going to be March 24. There you go. And just in case you get busy or caught up between 11 to 1, would you mind me taking 1 to 4 p.m. as a backup schedule just in case?
**Lead:** Sure.
**Phone Staffer Caller:** Great! And may I know the best email that I could send you to confirm this?
**Lead:** It’s (redacted).
**Phone Staffer Caller:** Thank you so much, Mr. (redacted). There you go. So Crystal with a K, right?
**Lead:** Yes.
**Phone Staffer Caller:** (redacted) at (redacted).com?
**Lead:** Yes.
**Phone Staffer Caller:** And so this is for (redacted) Realty? And this is also the best phone number to call you at just in case, right?
**Lead:** Yes, correct.
**Phone Staffer Caller:** So this is for (redacted), and did I get the correct address? (redacted), Unit 203 in (redacted).
**Lead:** Yes, that’s right.
**Phone Staffer Caller:** And the zip code?
**Lead:** (redacted).
**Phone Staffer Caller:** Thank you, Crystal. When do you usually do