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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Howard (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Orleans

Intro:

At Phone Staffer, we help home service companies generate leads and book appointments using effective cold calling techniques. In this transcript, we contacted a homeowner in New Orleans to offer a free estimate for power washing services. The homeowner showed interest in getting the front patio and brickwork cleaned, and asked for more details about the company. This interaction highlights how outbound cold calls can be a powerful tool for securing leads in the home service industry. If your home service company is looking to get more leads through cold calling, this approach can help you connect with potential clients effectively.

Below is the redacted information from the call to protect privacy.

Ai Transcript:

**Phone Staffer Caller:**
Hello?

**Lead:**
Hi.

**Phone Staffer Caller:**
Is this Moses?

**Lead:**
Yes.

**Phone Staffer Caller:**
Hi Moses, this is Lusi with (redacted), sir. If you don’t mind, are you still at (redacted)?

**Lead:**
Yes.

**Phone Staffer Caller:**
Oh, okay. That’s great. By the way, sir, we would like to just check, since we are in the area this week working on a few of the neighbor’s properties. When was the last time you had the exterior of your house washed?

**Lead:**
I don’t remember.

**Phone Staffer Caller:**
Aha, okay. By the way, sir, we would like just to give you an offer for a free estimate to do the power wash, sir.

**Lead:**
Have you all ever done work at my house or is this more of a cold call?

**Phone Staffer Caller:**
I’m sorry?

**Lead:**
Have you done work before for me? I can’t remember.

**Phone Staffer Caller:**
Not yet, sir.

**Lead:**
Uhm, okay.

**Phone Staffer Caller:**
Actually, we would like just to give you an offer for a free estimate to do the house, or maybe in what, in which part of your house that you might be interested to do for the estimate.

**Lead:**
Probably just the front and the bricks.

**Phone Staffer Caller:**
The front. Oh, the bricks are also located in front of your house?

**Lead:**
Yes. Front, bricks, and is it a patio or?

**Lead:**
It’s a patio, yeah.

**Phone Staffer Caller:**
Yeah, front, patio. Okay. And by the way sir, just to confirm, is this your best phone number? (redacted)?

**Lead:**
Um, no, that’s my home number.

**Phone Staffer Caller:**
Oh, okay. I’m not sure. If you don’t mind. If you can just. So let me.

**Lead:**
What company are you all?

**Phone Staffer Caller:**
(redacted), sir.

**Lead:**
And are y’all a member of the Better Business Bureau?

**Phone Staffer Caller:**
Yes, sir. Actually, (redacted) will call you back after this call to give you information about the company. Also, that’s the time that you can have the details, all the details of ours. I mean, you will receive a text, the email that we have, and also the website that we are on there.

**Lead:**
Okay.

**Phone Staffer Caller:**
Mm-hmm. So your first name sir, is Moses, correct?

**Lead:**
No.

**Phone Staffer Caller:**
That’s your last name, correct?

**Lead:**
Yes.

**Phone Staffer Caller:**
Howard. Howard, sir. H-O-W-A-R-D.

**Lead:**
Okay.

**Phone Staffer Caller:**
Thank you so much for that one, sir. Is this the best— I mean if you don’t mind, sir, is this the best email to contact you?

**Lead:**
Which email?

**Phone Staffer Caller:**
I have here, it’s (redacted). Is this correct?

**Lead:**
Yeah.

**Phone Staffer Caller:**
Okay, thank you. And you’re still at (redacted), correct?

**Lead:**
Yep.

**Phone Staffer Caller:**
Alright, thank you so much for that one, sir. So, to confirm, sir, what is the best time for you? Actually, we have some available time tomorrow, Monday.

**Lead:**
I would like to see something about your company. I used a pressure washer about a