Type: Power Washing
Lead Grade: C
Name: Michael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Norwalk
Intro:
At Phone Staffer, we specialize in home service lead generation by utilizing cold calling techniques to connect with homeowners. In this example, one of our agents reached out to a homeowner in Norwalk, Connecticut, to offer a free power washing estimate. The homeowner expressed interest in having their entire house power washed and scheduled a follow-up call to receive more details and confirm the service. Cold calling for leads can be an effective way to help home service companies get more business and grow their customer base. Below, you’ll find redacted information from the call.
Ai Transcript:
**Phone Staffer Caller**: Hi there, this is Lisa. I might speak into Michael. Hello?
**Lead**: Oh, hi there.
**Phone Staffer Caller**: Michael, this is Lisa where. Hello? Can you hear me?
**Lead**: Yup.
**Phone Staffer Caller**: Awesome! Thank you so much. I’m Lisa with (redacted). We are currently working in your neighborhood and I just would like to know if you’re interested to get a free estimate.
**Lead**: For what?
**Phone Staffer Caller**: Pressure washing.
**Lead**: Which, which, uh, what area are you looking in?
**Phone Staffer Caller**: Oh, we’re at the lot low in Norwalk, Connecticut.
**Lead**: Okay, okay.
**Phone Staffer Caller**: We’ll be in the area, and we conduct free estimates. Would you be available this week? I can have one of them drop by.
**Lead**: How much does… what’s your home?
**Phone Staffer Caller**: Oh, well, with regards to that one, since we are just assigned to call, it’s actually best to speak with our estimator, because they will provide you with all the information that you need and address the pricing. They’ll be in the area by Friday, actually, let me check… Yes, they’ll be there in the morning and in the afternoon. Would you want me to schedule you for the estimate or to drop in?
**Lead**: No, you can just call me.
**Phone Staffer Caller**: Oh, sure. Sure. If you’re not available on Friday, they can just give you a call as well and send confirmation to your email. Is this your number ending in (redacted)?
**Lead**: Yep, that is.
**Phone Staffer Caller**: Yeah, you can just text it to me.
**Lead**: Oh, sure, no worries about that. Well, how about your email? Your best email address so they can send details to this number?
**Lead**: It’s fine. Okay, no worries about that.
**Phone Staffer Caller**: Well, let me also check here. So, you mentioned that they will call you on Friday, right? Are you available in the morning or in the afternoon for a call?
**Lead**: Either, either.
**Phone Staffer Caller**: Okay. So, because we have 8 AM to 10 AM, we also have 10 AM to 12 PM, and then in the afternoon we have 12 PM to 2 PM, then 2 to 4 PM.
**Lead**: You’re just calling me, right?
**Phone Staffer Caller**: Yes.
**Lead**: Yeah, 8 AM is fine.
**Phone Staffer Caller**: All right, so let me just schedule you in the afternoon. Is that fine?
**Lead**: No, sorry, sorry, I didn’t get that. 8 AM, right?
**Phone Staffer Caller**: That’s noted, 8 AM. Perfect. Well, everything is all noted down here. Let me also just confirm, even if they’re just going to give you a call — your address is at (redacted) in Norwalk, Connecticut, (redacted), right?
**Lead**: Yes.
**Phone Staffer Caller**: And do you have a specific area in your house that you want them to give you an estimate for? Just to give them a heads-up as well?
**Lead**: Or just… Maybe I misunderstood. I thought they were saying, you were saying power wash the whole house.
**Phone Staffer Caller**: Oh, the whole house. All right. I’ll take note of that. Everything is all noted down here, Michael. Just keep in mind, they’ll be calling you on Friday