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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Madeline (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Philadelphia

Intro:

At Phone Staffer, we specialize in home service lead generation through effective cold calling strategies. In this transcript, our team reached out to a school facility in Philadelphia to offer power washing services on behalf of Rolling Suds, one of our clients. While the facility manager was unavailable, we successfully obtained the contact email to follow up with important details about our client’s services. This is a strong example of how outbound cold calling can help home service companies generate valuable leads and expand their client base. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

“`
Phone Staffer Caller:
Hello and thank you for calling (redacted). If you know your party’s extension, dial it now. To speak to the receptionist, dial 0.

Lead:
Hi, this is (redacted).

Phone Staffer Caller:
Hi, good afternoon, this is Rhea from (redacted). I’m calling regarding your exterior maintenance. May I please speak to the facility manager?

Lead:
The facility manager? Um, yes. Give me one second, let me see if I could put you through to someone.

Phone Staffer Caller:
All right, thank you.

Lead:
No problem. So, I actually don’t think our facilities manager is in at the moment. Do you have an email that you could contact, or would you like me to give you that information?

Phone Staffer Caller:
Yes. Is there an email where we can send our information?

Lead:
Yeah, yeah. Let me pull that up for you right now.

Phone Staffer Caller:
Okay, thank you.

Lead:
I’m well checking—aside from the email, is there like a direct number where I can call the manager?

Phone Staffer Caller:
Um, that I’m not sure about. I would have to look up. Her name is Mad…

Lead:
I’m sorry, what’s her name?

Phone Staffer Caller:
Her name is Madeline.

Lead:
Oh, Madeline, okay. Yes. Um, and I have her email right here if you would like it.

Phone Staffer Caller:
Yes, please.

Lead:
Okay, so um, her email is m n i e — okay — v e s, uh huh, renze, spelled r e n z — uh huh — at, (redacted).org.

Phone Staffer Caller:
(redacted).org… Let me just verify: it’s mniavezrenze at (redacted).org?

Lead:
Yes.

Phone Staffer Caller:
Yes. All right, perfect. And I’m sorry, what’s Madeline’s last name?

Lead:
Her last name is niavezrenze, it’s in her email.

Phone Staffer Caller:
Oh, niavezrenze is her last name. Okay, perfect. And yeah, I really appreciate you taking the call. And since you’re not sure if there’s a direct line for her, maybe I’ll just, you know, send that information to her email address.

Lead:
I’ll—

Phone Staffer Caller:
We would actually love to be part of your vendor for power washing services, so we’ll be sending our contact information, as well as our company’s achievements. And then from there, she could also send us the requirements and steps on how to become one.

Lead:
Yeah, okay.

Phone Staffer Caller:
Well, thank you so much. I really appreciate you.

Lead:
You have a good one.

Phone Staffer Caller:
Yeah, you too. Thank you. Bye.
“`