Type: Power Washing
Lead Grade: C
Name: Selena (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Raleigh
Intro:
At Phone Staffer, we help home service companies expand their reach through targeted cold calling and outbound lead generation. In this transcript, we reached out to a representative at a restoration services company to discuss vendor opportunities for exterior building maintenance, including power washing and soft washing services. The conversation highlights the importance of targeted outreach for establishing new partnerships and generating B2B leads in the home services sector. If you’re looking to improve your home service lead generation or need strategies to get more leads for your company, outbound cold calls can be an effective approach. Below is the redacted information from the call to maintain privacy.
Ai Transcript:
Phone Staffer Caller:
Hello and thank you for calling (redacted) restoration services. All of our representatives are currently assisting other callers. Please continue to hold and someone will be with you momentarily. Please listen to the following options.
If this is an emergency please press one.
If you are calling to make a payment, please press two.
For accounts payable please press three.
For any other option, please remain on the line and someone will be with you shortly.
Lead:
Thank you for calling (redacted), this is John, how may I help you?
Phone Staffer Caller:
Oh hi, Sir John, good afternoon. Sorry for calling you out of the blue. I was hoping you could help me out. I was wanting to know who the person to speak to regarding your facilities maintenance.
Lead:
Our what?
Phone Staffer Caller:
Your facilities maintenance, or the building’s maintenance.
Lead:
It truly depends on which office you’re calling about. Most of them we usually get off of a property management services. And they take care of all the maintenance.
Phone Staffer Caller:
Oh, I see. We’re basically Rolling Suds, a company that deals with exterior building maintenance, doing power washing, soft washing, like that. We would just want to know how to be a part of your vendor’s list.
Lead:
We could send you for the companies that… okay, give me one moment. I’ll get you over to that department.
Phone Staffer Caller:
Thank you, sir.
Lead:
Oh hello ma’am, good afternoon. So sorry for calling out of the blue. I was wanting to know if you could help me direct me to the person to speak to about your facilities maintenance.
Lead:
Facilities maintenance? We are a nationwide company, so we do have branches throughout the state. Did you have an upcoming service for one of our branches or are you looking to get set up as a vendor in our system?
Phone Staffer Caller:
Yes ma’am, and we’re hoping to know how to be a part of your vendors list. We’re Rolling Suds, a company that specializes in exterior building maintenance, doing power washing, soft washing, like that.
Lead:
Got it, thank you for providing that information.
I am the correct individual that does onboard all our vendors and subcontractors into our vendor system. Can you provide me with an email address? I’d love to get our vendor requirements over to you. Just get your email information instead so I can pass it out on my manager.
Phone Staffer Caller:
Yeah, of course, just let me know whenever you’re ready and I’ll spell that out.
Lead:
I’m ready.
Phone Staffer Caller:
Okay, it is (redacted).
Lead:
I appreciate you ma’am, and who’s the best contact person for this one ma’am? Can I get a first and last name?
Phone Staffer Caller:
Yes, you can! My name is Selena (redacted).
Phone Staffer Caller:
Okay, thank you so much ma’am. One moment.
Yeah, we’re actually around this week ma’am, like around Friday. We do free checkups. Perhaps you might want to get our estimators to drop by, give you a free call.
Lead:
So I do work out of our corporate executive office here in California, so I just onboard all our vendors and subcontractors. But once we get you approved, we are more than welcome to provide additional contact information for the preferred local branches. Where are you located, if you don’t mind me asking?
Phone Staffer Caller:
In Charlotte, ma’am, North Carolina.
Lead:
Got it, yeah, so we do have a branch out there. We have a Charlotte, Greensboro, and Raleigh branch out in North Carolina.
If you’d like, in the meantime, while you guys review