Type: Power Washing
Lead Grade: C
Name: Jose (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Reston
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling. In this transcript, we reached out to a property in Reston to offer a free estimate for power washing services. After connecting with the maintenance supervisor, we successfully scheduled an on-site visit to assess their exterior cleaning needs. This is a great example of how outbound marketing for home service companies can drive new business opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
**Phone Staffer Caller:**
Hi, good afternoon. This is Rhea. How are you doing?
**Lead:**
Good, how are you?
**Phone Staffer Caller:**
That’s good to hear. I’m fine, thanks for asking. Well ma’am, I would like to speak to the best person about us dropping by next week for a visit and providing a free quote for a power washing service. Is the manager, property manager, or person in charge available?
**Lead:**
Yeah, but he’s in a meeting right now. You can call back in about five minutes.
**Phone Staffer Caller:**
Yes, sure, not a problem. Are you a resident here?
**Lead:**
No, we are actually a company for a power washing service and would love to introduce our company.
**Phone Staffer Caller:**
I’m sorry, what’s the name of the property manager, ma’am?
**Lead:**
Calvin. His name is Calvin.
**Phone Staffer Caller:**
Calvin, okay. If you want, you can talk to them. Are they also in charge of the exterior cleaning?
**Lead:**
Yes.
**Phone Staffer Caller:**
Okay, thank you.
**Lead:**
No idea what…
**Phone Staffer Caller:**
Hello?
**Lead:**
Yes?
**Phone Staffer Caller:**
Hi, good afternoon, sir. This is Rhea with (redacted). I would like to speak to the best person about us dropping by next week for a visit and providing a free quote for a power washing service. Would you be available?
**Lead:**
Yeah, you can stop by.
**Phone Staffer Caller:**
Oh, would you be available on Thursday next week?
**Lead:**
Oh, perfect!
**Phone Staffer Caller:**
So, that’s going to be on the 13th of March. Would you prefer in the morning or in the afternoon?
**Lead:**
I think in the afternoon.
**Phone Staffer Caller:**
What do you do? What’s your company?
**Lead:**
Oh, we are with (redacted), a power washing service. So we would just be dropping by to visit the property, check on the areas that you want us to clean. We are in the area—no obligation, no pressure. We’ll just be there to visit the property and give you a free estimate for a power washing service. So whenever you’re ready for the servicing in the future, at least you already have all the information, especially the cost, and all you need to do is just give us a call whenever you’re ready for the service. Would you be available between 2:00 to 3:00 p.m.?
**Lead:**
Yes.
**Phone Staffer Caller:**
Oh, all right, perfect. So that would be on March 13th, Thursday, between 2:00 p.m. to 3:00 p.m. Perfect. I’m sorry, to whom do I have the pleasure of speaking with?
**Lead:**
Please repeat that?
**Phone Staffer Caller:**
I’m sorry, to whom do I have the pleasure of speaking with? May I have your name, please?
**Lead:**
Yes, José Hernández.
**Phone Staffer Caller:**
José Hernández, H-E-R-N-A-N-D-E-Z. Perfect. And you’re the property manager?
**Lead:**
No, I am the maintenance supervisor.
**Phone Staffer Caller:**
Oh, maintenance supervisor?
**Lead:**
Yes.
**Phone Staffer Caller:**
Perfect, thank you so much for that. Also, Mr. Hernández, I would just like to ask real quick, what do you normally power wash on the property? Is it the