Type: Power Washing
Lead Grade: C
Name: Precious (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Richardson
Intro:
At Phone Staffer, we help home service companies get more leads through targeted cold calling and outbound marketing strategies. In this transcript, we contacted a property manager in Richardson, Texas, on behalf of a power washing company. The goal was to schedule an in-person visit to discuss exterior cleaning services, including power washing for the building and parking garage. This call highlights how outbound marketing for home service companies can effectively generate new business opportunities. Below is the redacted information from the conversation to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Thanks for calling (redacted), I’m Hilley. I can assist you with scheduling tours, discussing availability, and pricing information. Who do I have the pleasure of speaking with?
Lead: Jessica? Are you still there? How may I assist you?
Phone Staffer Caller: Hi Jessica, how can I assist you today?
Lead: Manager.
Phone Staffer Caller: Could you please let me know what specific issue or topic you would like to discuss with the manager?
Lead: For Operating Management.
Phone Staffer Caller: The Leasing Office handles management issues. Would you like me to connect you to the leasing office team?
Lead: Yes.
Phone Staffer Caller: Great. I will connect you to the leasing office team. Please hold on for a moment.
Phone Staffer Caller: Thank you for calling (redacted), this is Jared. How may I help you?
Lead: Hey, I’m Jessica. I was hoping to speak to our property manager. Is there someone available?
Phone Staffer Caller: She’s currently out on lunch. May I take a message?
Lead: Oh, maybe you can help me instead. It’s going to be really quick. I’m a vendor for a power washing company. Basically, my manager would like to drop by your office, and all he wanted to know is if the manager is available by Monday.
Phone Staffer Caller: Yes, she should be. Yes, yes. Yes, she will be here Monday.
Lead: OK. Are you authorized to create an appointment on her behalf? Like, can you give me a time?
Phone Staffer Caller: Yes, the best time truthfully would be around this time, typically around lunch.
Lead: OK. So what time is it there now? Like 12 to 1, or let’s do 1 to 2? Is that better?
Phone Staffer Caller: 1 to 2 would be better.
Lead: OK, let me put that in the calendar. I would like to send you guys our company profile so you can check it first. What’s the email?
Phone Staffer Caller: So it’s going to be (redacted).
Lead: Alright. What’s the name of the manager?
Phone Staffer Caller: Precious.
Lead: And her last name?
Phone Staffer Caller: (Redacted).
Lead: Thank you. Alright. Let me put that in here. Quick question—do you have any idea when the property was last power washed?
Phone Staffer Caller: I unfortunately do not.
Lead: OK, that’s fine. Do you think there are any areas that are hard to reach or need frequent cleaning? Maybe the parking, sidewalks?
Phone Staffer Caller: Probably our parking garage.
Lead: Oh, gotcha. OK. We offer soft and power washing, so we can help.
Lead: Let me just confirm the information I have here. Correct me if I’m wrong. The business name is (redacted). The phone number ends in (redacted). The address is (redacted), Richardson, Texas (redacted). Right?
Phone Staffer Caller: Correct.
Lead: OK. Are you the assistant?
Phone Staffer Caller: Yes.
Lead: OK. How do you spell your name?
Phone Staffer Caller: Jared.
Lead: OK. Will you be the same person who will assist my manager for about 10 to 15 minutes to walk through the property?
Phone Staffer Caller: Yes, it would either be myself or one of our maintenance members.
Lead: OK. Then I’ll just put a note in here. Before I let you go, the name of our company is (redacted).
Lead: I will be emailing everything you need to know. Also